Question about Microsoft Windows XP Home Edition with Service Pack 2b for PC

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I am unable to open any files/ programs

Like internet, Excel,skype . Not able to work on computer

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Hi, you will need to use the system restore process to restore your computer back to when it was working, its most likely a bug that is affecting it, first run your antivirus scan, if no luck follow these steps to restore your pc back.

Use System Restore After you've decided to use System Restore to revert your system to a previous state, start the System Restore Wizard and follow the prompts. To use the System Restore Wizard, make sure you're logged on as an administrator, and then follow these steps:
1.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
2.
On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
3.
On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, as shown in Figure 2, and then click Next.
i am unable to open any files/ programs - sysrest2.jpg
Figure 2
4.
On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
5.
Click Next if you are ready to proceed or click Back to change the restore point.
6.
The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.


Regards

Muzzi_123

Posted on Jul 12, 2009

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