Question about Brother MFC-6490CW Inkjet All-in-One Printer
When I sent document to print, it transmits to the printer. However, no image appears on the paper. Ink cartridge is full.
Was it working and then stopped? Do you have the latest software drivers installed?
Try the easy things first:
Be sure that all the ink cartridges have ink in them.
Make sure the cartridges are all installed and seated properly. How old are the cartridges?
Try turning the machine completely off for about two minutes and then turning it back on, then try again. Try printing something using a different computer program. Re-boot your computer.
Make sure there are no paper jams.
When was the last time the print heads were cleaned?
Here is a link to the Brother support page for this MFC unit:
Posted on Aug 12, 2015
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Posted on Jan 02, 2017
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