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X20G-Naga III goes blank after aprox 15 seconds?
Call accepted by operator Technical Support. Currently in room: Val, Technical Support.
Technical Support:
sounds like a power inverter issue with the display.
how long have you had the monitor?
about 2 years
The unit carries a 1 year warranty.
As long as it is not the display panel, it costs $100.00 USD to service the monitor, parts / labor included and shipping of $35.00 USD. If you are interested in the repair, please go to our website http://www.sceptre.com. Click on SUPPORT. Download the RMA form and fill it out completely including the out of warranty box. When you have finished filling out the form, please fax it back to us for processing. We will give you a RMA number within 24-48 hours. Please put that number on the box that you are going to ship the monitor in. When you have finished packing up the monitor, you'll need to ship the monitor to us with the address that is at the bottom of the RMA form, thanks.
From what I am seeing on the web, your LCD has a design problem
I'm sorry if it's out of warranty, the out of warranty repair is the only repair service I can offer.
can you send me the schematic for the inverter so I can repair it?
I'm sorry, we don't have schematics to send out for inverter repairs.
I am also sorry, I am a consulting engr. who will no longer recommend your products !
Thanks for using Sceptre Technical Support's Live Chat. Have a wonderful day.
Technical Support has left the conversation. Currently in room: Val.