I bought a new Sanyo 28 inch CE28 WN7-B in the UK and brought it to France.
The satellite connection works fine for English channels but I cannot receive terrestrial French TV channels via the roof aerial.
As we did not get a manual with the TV have you any suggestions please?
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ok try this first, remove the batteries from the remote and yes make sure you replace them with brand new ones, but before you do that unplug the tv from it's power source and let it sit for a couple minutes at least 3, then plug it back in , put the batteries back in the remote and see if you have everything back, if not I would return everything since you said you had just purchased this set, or contact the makers web site and see if they will provide a new remote since taking the tv back is a real pain.