Question about Kodak i 280 Path-Through Scanner

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Kodak i280 scanners

I have a kodak i280 scanner and suddenly windows xp service pack 2 wont recognize my scanner driver, i have reinstalled formated windows 3 times now and still wont recognize it, changed the firewire card also, but no luck so far, now i have 3 scanners that are doing the same thing ... HELP!!!

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Re: Kodak i280 scanners

Controladores para un Scanner KODAK I200 IEEE 1394 SBP2 Device, por favor me ayudan con esto mi carreo Mil gracias. No me funciona porque me pide esos controladores. Mi nombre Edgar Tique.

Posted on Aug 01, 2008

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Re: Kodak i280 scanners

Check this out :

1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok

It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

Please let me know if u got help and rate this SOLUTION AS FIXYA if ur problem is fixed!

Posted on Nov 16, 2007

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There is a red arrow pointing right on the scanner and it wont scan what do I do?

Unfortunately it can mean a lot of things... A Red arrow can mean that the USB cable is unplugged, or the scanner does not see or cannot connect to the Kodak drivers on your PC, or a mechanical issue with the scanner.

Has it ever worked?
If so, have you updated your Kodak drivers recently?
If not, have you updated anything on your PC (e.g. A windows update, installed some sort of new software, etc etc?)?

You can attempt to re-install the Kodak drivers from their website. I don't feel like searching for them personally. Just type in "Kodak i2600 drivers" into Google and the first search result will be the homepage for the scanner. Turn off your scanner, download and install the drivers as well as the Smart Touch program. DO NOT uninstall your current drivers as the new drivers will update your old ones. Only until after you have installed the programs will you turn on the scanner.

When you first turn on the scanner after the install, it will initially be RED. However, allow the scanner a few seconds (usually about 15 sec) to negotiate with your PC and attempt to connect with the drivers. If successful, you'll see a notification on your PC stating "New Hardware Installed!" and your light should turn from RED to GREEN.

If all else fails, call Kodak Alaris (new name for Kodak) @ 1-800-822-1414. The i2000 series come with a 3 year warranty so you should be good on support/hardware replacement (aka AUR - Advanced Unit Replacement) Have your serial # ready (it's on the bottom of the scanner unfortunately). After they create a case for you, ask to be transferred to level 2 support. Then pray you talk to someone who knows what they are talking about (Louie or Matt are usually pretty good but stay away from a TJ or Michelle - they will have you uninstalling and reinstalling drivers all day long).

Good luck!

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1 Answer

Scanner fails to format image

Turn off your scanner. Exit the Smart Touch program.

If XP, navigate to this path: C:\Documents and Settings\[User Name]\Local Settings\Application Data\Smart Touch\[Scanner Model]

Windows 7 or 8: C:\Users\[User Name]\AppData\Local\Smart Touch\[Scanner Model]

Delete the "Sys" folder. Turn on the scanner. Re-open Smart Touch. You will see the Sys folder repopulate in the root folder.

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I cannot for the life of me get the scanner to be recognized by xp "found new hardware wizard". I installed the twain and isis drivers from the website before hooking it up and after hooking it up, but...

Check your connecting cable! Try connecting to a different computer. Uninstall the drivers, run scandisk/chkdisk on your computer, restart and reinstall the drivers.
S. Mohan

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I280 won't scan!

ImageCalibration means the cameras don't get enough light during their self test.
Please check the following points:
Are both lamps on or one lamp in case you have a single page scanner?
Are the imaging guides (the clear sheets above the cameras) clean?
Are the little white tags on the imaging guides present?
One tag on each imaging guide.
Without this small white tags the cameras are not able to check themself.
For emergency you can apply a small white paper or white insulating tape instead of missing tags to test the scanner.

If the lamps are light, both tags are present please calibrate the scanner with the kodak calibration sheets. You will find the calibration menue in the scanner validation tool. You can get this tool from the Kodak home page.

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This is a non Vista compatable product.
It may run on Windows Vista 32bit Business though.

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