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When I print three horizontal lines on the paper even I changed new original drum.

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Hi!



There are so many possibilities due to which you may get horizontal lines while printing. Please check these one by one---

1. The corona wire in the cartridge may need cleaning, although the one in the printer is usually at fault. The corona wire can be reached through the top front slot of the cartridge. Use a Q-Tip.

2. PCR (charge roller) is loose or defective in cartridge or defective toner bin. Change the cartridge as it will get worse.

3. The moisture content of the paper could be too high. Store paper in a temperature controlled area.

4. The transfer roller could be going bad. This is the spongy feeding roller in your printer which is right under the cartridge head when you put it in your printer. You can replace the roller yourself, for under $20.00.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

Posted on Jul 12, 2009

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Step one - check if the line in all colors, run copy quality check through Menu and diagnostics, if the line is only on one color your problem is the toner cartridge.
Step two - if the line is on all colors, take the drum unit out and look at the drum, if you see the line on the drum you need to replace the drum unit.
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Regularly spaced horizontal lines suggest that there is a defect on the drum in the printer. I would suggest changing the drum to see if that will fix the problem.

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I just changed my laser cartridge and with the new one in my printed pages have two or three horizontal lines on them


Hi,
does these lines occures when you print something out or just when you copy something?

If it occures when you print out also check the new toner crg. drum ( green roller ) and if the lines are on its surface change the crg. because that means that the cleaning blade is faulty.

If there isnt lines on drum, and printed image is OK, clean the copy glass ( both platten and adf glass ).

Worst case scenarion is faulty fixing film.

Hope that helped!

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you shuld replace the cleaning blade inside the drum!

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