Question about Samsung SC-D103 Mini DV Digital Camcorder

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Scd103 blank screen

Used less than 1 hour and put back in carrying case. Got it out to use and now it has a "black" screen and viewfinder. Time, date and tape data are visible. Need possible solution to problem.

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Re: scd103 blank screen

It's your CCD chip. Believe me, I hassled through this whole thing with Samsung. The CCD's in alot of cameras (Sony, Samsung etc.) came from a bad batch a couple years back. The other manufacturers offered free repairs, Samsung denied the problem even existed. I found out about it when my camera went "black" while trying to record. Pre-recorded tapes played fine but when I tried to record only the audio came through - no video. I had to work Samsung over from top to bottom and finally got my unit repaired at no cost. They told me "no" alot of times but I kept asking to speak to higher ranking people and finally talked some sense into an "executive customer service" representative after about a 45 minute discussion. Call 1800-SAMSUNG and don't give up until your camera is fixed at no cost to you!

Posted on Mar 20, 2008

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Re: scd103 blank screen

Seems like a flex has come loose inside when i get a camera that is doing what you have described its usually that

Posted on Nov 19, 2007

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It could one of a few problems:

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CCD Image Sensor

It has recently come to our attention that the vendor-supplied CCD image sensor used in this Canon digital camcorder may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to

This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

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* Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
* It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
1. Ensure the lens cap on the front of the camcorder has been removed.
2. Ensure a fully-charged battery is inserted in the camcorder.
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I am grateful to Mr. beck ham for his fix involving the date and time. I read his answer and realized that I, too, left my camera on a shelf for a long time and I also didn't have a lithium battery installed.

When reading about his proposed solution, I knew that I didn't have a DV cable. I also knew that my computer doesn't have a DV port and so I would to buy a card, plus a cable. This was going to get expensive.

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