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Program prompting to be deleted before it was finished

We were watching a program that we had recorded and it seemed to prompt to delete before the show was over. At first I thought that we needed to add a minute or 2 to the end of the show, but the strange thing was that when we went back to the first of it and fast forwarded to the end the amount of show that it would let us fast forward to decreased almost to nothing.

Hope this makes sense.

Tommy T.

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  • Terry720 Nov 19, 2007

    I have the same problem....sometimes it prompts when I less than half way through. My DVR is nowhere near full...and the recording is there...it just thinks it's over for some reason. I have found that if I unplug the DVR for 30 seconds...then plug it back in...it will reset and I'll be able to watch the entire recording.

  • tntblues Nov 20, 2007

    I called DirecTV and found out that this problem is a software bug and that they are in the process of sending out the fix to the boxes.

    Thanks for the tip Terry720.

  • emorganri Nov 23, 2007

    My box is doing the same thing. Thanks for the tip, Terry720 - it prevented my wife from assaulting me when she couldn't watch Grey's Anatomy. Any idea how long the software update deployment is going to take? Do you need to contact Directv to let them know?

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Sounds like your DVR is running out of space try to free up some space on the DVR.Also there is a little bit of space at the end of the show after it prompts you to delete the show not much though.If you have plenty of space on the DVR simply increase the time it records by 3 minutes.that should take care of your problem.

Posted on Nov 15, 2007

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