Question about Brother MFC-5490CN Flatbed Inkjet All-in-One Printer

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Brother mfc-5490cn will not print black. Has new black cart and has cleaned numerous times.

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If you've already run the cleaning cycle that many times without success you probably have to replace your print head. The best thing to do is to take the printer to a Brother repair center and have them give you a quote. Quite often it is actually cheaper to replace rather than repair.

Posted on Jul 12, 2009

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Related Questions:

1 Answer

Have full black cartage, but brother 5490 is only printing in red


perform the head cleaning/purging, if still the same, replace the printheads.

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Have a brother MFC-225cw printer but it's not printing black


Just keep cleaning the black ink and after every clean, do a test print. you have to do it numerous times but it works.

Feb 15, 2012 | Office Equipment & Supplies

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it is very easy. Remove the print carts then on the left and right side of the ink holder is a small loop at the end of a wire. Move that to the side and pull it up. Do the same for the other side. Next pull out the print head that these two wires were holding in place.
-------- This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya

Feb 27, 2010 | Brother Professional MFC-5490CN...

1 Answer

I have air bubbles in the black ink feed tube on my brother mfc 210 c printer and it won't print. I have run the cleaning problem several times but it didn't help. The color inks print fine.


You've almost answered your own question! Try ruling out the ink cart first (preferrably with an Original Brother cart). If the cleaning cycle does not resolve it then it's really an engineer job.
Not much else you can do, unless you know how to take apart the machine.

Jun 19, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Mfc 210c-new brother ink cart-blk Help test/clean instruction ??


Press the "ink" button, you will then see "test print" on the display. Press the top of the joystick like (labeled search/speed dial) wheel until the display changes to "cleaning"; then press Set. Press Set one more time to select the color black. Cleaning should start.

Mar 11, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Brother MFC 425CN will not print black


Have a look at the bk cart. Did you fix it well into position by clipping the support above the cart?
Can you see any difference by ink fuel before and after cleaning cycle? If there is no difference the valve is not open: drill a hole into the top cover and leave it open. Try another cleaning cycle again.

Nov 05, 2007 | Brother MFC-3240C All-In-One InkJet...

1 Answer

Brother MFC-210C


Do you use generic ink carts?

Please insert an original brother BK cart. In case the printhead is OK the machine should work again. If there is still trouble the printhead might be clogged and cant be fixed anymore due to wrong chemical additives within the generic ink!

When inserted the original brother ink cart run the powerpurge:
press menue then start b/w (blue button) then foutimes arrow-up button. Machine is within the maintanance mode. press 7 then 6 then 3. Display shows PowerP_All. Press start b/w (blue button). Machine runs power cleaning. Press 9 then 9  to leave the maintanance mode. Print a test print sheet.

Oct 25, 2007 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

First, wouldn't print black, now won't print magenta- all new cartridges!


Unplug machinepowercord. Open printer and take all carts out. Plug in power. Machine demands carts. Put new one in: Replace with original ink carts!. When asked push 1 (yes New cart). If you have used thirdparty carts, there could be a prob due to construticon or ink quality. In case there is no bk after 3x cleaning cycles anymore, the head is clogged: This happens because the filter in front of the nozzels is clogged by pigmented ink. DO USE ONLY DYE INK for all types of brother inkjet machines!!!

Sep 24, 2007 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother problem


Did you use third party ink? If the ink is pigmented the filter in front of the printnozzels is clogged and cant be cleaned any more. What you can try is to buy a brand new original brother ink cart and do the cleaning 3 times. After that do a testsheet printing. In case its OK, your lucky and it was a problem of the cart. If you cant see any blocks (with the original ink used!!!) the printhead is crashed and has to be replaced (BTW: Its cheaper to buy a new mfc)! Do use only dye ink for brother printers!!!

Sep 10, 2007 | Brother MFC 210C All-In-One InkJet Printer

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