Question about HP Scanjet 3570 Flatbed Scanner

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Runtime Error on Scanjet 3570c

I cannot open the HP Director software for my Scanjet 3570c.I get error message: This application has requested the Runtime to terminate it in an unusual way.

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Re: Runtime Error on Scanjet 3570c

Please uninstall the the hp software and reinstall it it will help you


Posted on Nov 16, 2007

Re: Runtime Error on Scanjet 3570c

Hola.. si aun no resuleves este problema espero te sirva esta informacion:

After double-clicking on the HP Director icon, nothing appears to happen... the program is starting normally, but it’s hiding.

  • Wait a few seconds, then hold down the ALT key and press the space bar. A small dialogue box will appear.
  • Click on Minimize (you may have to click twice)
  • Voila! the HP Director task will appear in the task bar at the bottom of the screen - click it, and the program will appear and work normally.

Posted on Mar 12, 2008

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The HP Photo and Imaging software requires you to set the default scan destinations in the software before you can use the buttons on the scanner (for those OS/driver versions that support the feature). Always open the software and scan from the computer to see what the defaults will be. Each version of HP's imaging software set up these buttons differently; the help option is useful. Try Scan > Scan settings to find where to set the color and black & white destinations.

I hope this helps. If you add a comment with your OS and whether the computer can launch a scan, I'll provide additional help if I can.

Cindy Wells
(who inherited a scanner when a USB hub failure aggravated the original user into buying a new scanner thinking it was a scanner problem.)

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hello , there are two solutions to ya problem..

1) a free program called IRFANVIEW..this allows you to manipulate pictures / view /print and scan...excellant.

2) runtime errors on xp...alwasy lead to same fault....MSCOREE.DLL missing from your systemfiles runtime libraries folder.

try this link ..

regards tonster

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s.gif Select from the list below s.gif s.gif s.gifs.gif

» HP Scanjet Scanners Supported and not Supported in Microsoft(R) Windows XP s.gif » Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software s.gif » Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages s.gif » Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error s.gif » Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone s.gif » The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone s.gif » A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software s.gif » The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software s.gif s.gif
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed s.gif » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif s.gifs.gif

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