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My computer won't recognize my creative zen 60 gb mp3 player

Also, everytime i turn it off, the zen rebuilds the library. What should i do?

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  • Anonymous Mar 31, 2014

    Zen is stuck on rebuilding



2 Answers

My mp3 is not loading what should i do

Posted on Dec 19, 2007

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  • 150 Answers

You have to format it only
this can through connect device
right click overtheir
and format it

Posted on Nov 15, 2007


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1 Answer

My 8 gb zen is frozen

First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Mar 30, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Firmware problem

I would try plugging it in to your comp and see if it is recognized. if so i would reload the firmware:

I hope this helps :)

Feb 19, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen not recognized by computer

I was having the same issues with my Zen Vision M : 30 G. It was not recogznized on any computer, and when I turned it on after having it off for a large amount of time (24 hours), it would rebuild half way before completely turning on.
I did a TON of research and found nothing but I finally got my Zen to work by trial and error.  This is how I did it:
Download the MP3 Recovery tool on the Creative Support Website. Make sure that the MP3 player is at least half charged.   Turn on the mp3 player, holding the on power switch in the ON position. (Very important to hold the Power switch!) While holding down the Power switch, reset the Zen by inserting a small object into the hole at the bottom (thumbtack, wire, earring).  A menu will appear: Clean Up, Format (All), Reload OS/Firmware, and Reboot. I chose Clean Up first and this did not work for me so then I Format.  It will remove all of your data on your Zen.   After Formatting, Reboot your Zen and plug it up to your computer. Run the MP3 recovery tool again.   The Firmware should recognize your Zen, and once installed, so should your computer.
I hope this helps!

Sep 30, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Zen v plus 8g

If you already try both reset, then try doing a firmware update.

On computer try unplugging computer power cable, and if it is a laptop also remove battery, this sort out problems related with electrostatic charges on computer USB ports.

Sep 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Player not recognized by any OS...

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

oh, wait -Mac- no, sorry -out of luck

Jun 08, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Zen Doesn't Recognize Music

Turn off your player. Push in the reset and turn it on. You should get the reboot menu. Click on CLEAN. If it doesn't work, then REFORMAT after backing up your data. You can also reget the firmware from Zen website.

Apr 23, 2008 | Creative Labs Zen Vision Digital Media...

1 Answer

Zen Xtra 40 GB

and download the firmware for you version,.

Dec 26, 2007 | Creative Labs Zen V MP3 Player

1 Answer


if it keeps on rebuilding the library the disk had a bad spot on it try going in to recover mode and do a clean if that doesn't work do a format if that doesn't work download the latest firmware if that doesn't fix you will need a new hard drive or flash drive.

Nov 15, 2007 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative jukebox 60 gig

hi well by the manual you need to leave it be untill itll finish (my suggestion: download it, soo you will have always) if it wont reset format copy files as usual... good luck

May 05, 2006 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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