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if you are referring to the cold water on the door , then there is a solenoid valve on the bottom back left side of fridge, you will see two there , one is for ice maker and one is for water on door , most times it's a good idea to replace both of them , also there should be a filter inside fridge on bottom middle (cartridge) this should be changed monthly to maintain fresh taste and keep foreign objects out of tubes
Make sure it has water on the container and no obstruction on the water dispenser. Try several times. Since it was new unit, sometimes water has not yet completely fill the dispenser tubing hence it will not dispense water. Look for some carton, foam or plastic obstruction around the dispenser, it may cause hindrance of not flowing water from dispenser into the glass. Thanks for asking.
If the spigot means the end of the water tube in the water dispenser, and it steadily drips even if the dispenser is not used for 10 minutes or so - replace the water valve. If the dispenser drips water mostly wright after you used it - you might have some air bubbles in the refrigerator water tubing.
Could be couple of thing, but I think that first you need to check the connector. You open your refrigerator from both sides and then pull out the grille (don't worry it won't break) then if you see at your left there's a connector that put together a 5/16 water tube with a 1/4 water tube, try to fit both water tubes in the connector, maybe one of those is loose and that's the why of the dripping.
The other thing may be is with the mechanical-electrical interface, when you press the paddle, is you see the activation under the dispenser, it touches with a limit switch, maybe the limit switch is stuck with something when you activate or it is not working properly.
Also if you have a multimeter check the valve to see if it's not a problem with the signal that is coming to the valve, I mean if the problem is that even without press the paddle the dispenser start to dispense water.
Had the same problem after replacing over seven water valves and installing a water regulator in the water line to the refrigerator with no help. Had to reduce the water pressure to about 27 pounds the reduce most of the drips. It drips an amount about the size of a quarter and when the water gets the coldest it stops the drip, but there is always a droplet at the end of the water disperser tube.
The problem is with water stored in the refrigerator side of the box. Water come in and does not leak. After the water gets colder it expands and oozes drips from the water dispenser. It is worse with the roll of tubing behind the crisper drawer on the bottom, because there is no room for expansion in the tubing. We replaced the tubing with and older style tank and it helped some, but not completely. The solution is 1. Try to buy a refrigerator with a tank instead of the roll of tubing in the bottom of the refrigerator side. 2. Don't use the water dispenser. 3. Reroute the tubing directly to the water dispenser and bypass going into the refrigerator, the water will not be as cold. 4. Avoid those built by Whirlpool.
If the water is dripping from the dispenser tube, you need a water valve. The valve is not shutting off completely. Check to make sure water is not dripping from ice chute. If the chute door doesn't seal off you will get moisture there and it will also frost up the ice chute.