Question about GE GSS25JEM Side by Side Refrigerator

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GE side by side; model # TFX25JRYD Serial #

GE side by side; model # TFX25JRYD Serial # AS256249: Ice make not getting water

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So the dispenser is getting water. Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

If the valves clicks but water doesn't get to ice maker the fill tube can be stopped up with ice.The water inlet valve on the back of the unit where the water supply comes in can have a slow leak and will cause ice to buildup and block the fill tube. Disconnect the ice maker line from the valve and watch to see if it has a slow drip. It doesn’t take much to eventually block the fill tube.

Posted on Jul 12, 2009

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Posted on Jan 02, 2017

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My GE 19.7 TFX20JR only partially freezes in certain areas and not cold on refrigerator side. This all happened at the same time it stopped making ice. Water still dispenses.


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Are you saying that water in ice maker is frozen and it won't turn to drop ice, if so then I/M is bad, if it is dropping ice into the bucket and not droping ice thru the ice shoot on door that is another issure. If that is the case we will need model & serial number of machine.

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Check two things.

1: see if you have ice buildup in the water inlet tube above ice maker, if you do chance are the water valve is bad, if not,

2: see if you have icicles hanging from bottom of ice maker, if you do you have a bad ice maker.

Either way, will need full model number and serial number both to get you the right part numbers for parts.

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If you use a lot of crushed ice , then it will freeze up . Also if it does not open completely or close completely , the plunger and solenoid for the dispensor flap could be rusted .

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need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

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