Question about T-Mobile Dash Smartphone

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Hard-reset on tmobile dash

I have a concern about a recent hard rest that was done to my tmobile dash. i was wondering if there are any programs out there.. that can be bought/downloaded/etc that can retrieve possible lost files that were lost during the hard reset? Or does the hard reset completely wipe the phone forever? Is there a way that you can get the phone back from before the hard reset?


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Re: hard-reset on tmobile dash

Mine dose not work when i reset it it just stays on the black screen with white writing

Posted on Jun 14, 2010

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Re: hard-reset on tmobile dash

If you have a memory card in eject it turn it on once it goes past the main screen put the card back in.

Posted on Mar 06, 2008

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Re: hard-reset on tmobile dash

Nope....sorry. once that info is gone, its gone.....unless you backed up the info on your computer manually previously

Posted on Jan 01, 2008

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    1 Answer

    How to reset tmobile dash...?

    It's a very simple process and can be done within minutes. Here's how you perform a hard reset on this thing:

    1. Press the left and right soft keys simultaneously.
    2. While pressing the soft keys, press and hold the On button for a couple of seconds and then release it.
    3. You will see a screen that tells you to press Send to reset the device. The Send button is the green Call button. Press it and the process is over.

    Hope this one solved your problem. If you have additional doubts, please come back to us.


    P.S: If the solution is helpful, please accept the solution.

    Jul 08, 2011 | T-Mobile Dash Smartphone

    1 Answer

    My t mobile dash get stuck on the t mobile logo when powering on,what do i do!!! thanks

    You need to hard reset it. it will wipe all your personal data stored on phone memory like contacts sms, calender, reminders. follow link for details instructions which is very easy to follow

    Dec 02, 2010 | T-Mobile Dash Smartphone

    1 Answer

    How do i free up space on my tmobil dash

    start menu---settings---remove programs---uninstall some programs.Also settings---memory----find files using large memory---delete them!

    Mar 19, 2010 | T-Mobile Dash Smartphone

    1 Answer

    Tmobile dash won't get out of alarms screen

    you need to reset it (small button on back or inside battery cover) and if that doesn't work then you need to do a hard reset by opening the battery cover, taking out the batteries and pushing the reset button on the inside.  unfortunately the hard reset will delete everything.... but it will fix the problem

    Dec 02, 2008 | T-Mobile Dash Smartphone

    1 Answer

    Resetting my tmobile dash?

    turn off phone, press and hold the 2 top soft buttons under the screen (not the larger ones with the phones on them). Press and release the power button while still holding the other 2. Wait a few seconds, when the screen changes you can release the 2 buttons. After a few minutes it will ask you to push the call button to reset. Make sure you have your contacts on the sim card, because all personal settings are erased.

    Aug 28, 2008 | T-Mobile Dash Smartphone

    1 Answer

    Tmobile wing..

    Hi Samantha
    Try and do a soft reset for your device by pressing the reset button on the side of the device "It's a small hole just below the volume slider. You can press it with your stylus pen"

    If that doesnt work, you may need to hard reset the device. Note, if u hard reset, you will loose all your data. Make sure you backup all your data before doing a hard reset.

    It can be done by holding down the two soft keys on the front of the phone (the soft keys are two buttons with a "-" symbol on them.

    To hard reset,hold down the two soft keys on the front of the phone (the soft keys are two buttons with a "-" symbol on them.

    Hold those two down, at the same time, while pressing the reset button on the side of the phone. This will erase all data, and restore the phone back to factory condition.


    Aug 04, 2008 | T-Mobile Wing™ Smartphone

    2 Answers

    T-mobile dash

    I tried using a the google mail java app on my tmobile dash. It froze up on me, and when i turned it back on it just stays at the "tmobile" splash screen. I have tried using the soft key and power button reset but it doesnt work. What's weird is that it wont power down unless I take the battery out. It powers on, shows the tmobile splash screen, then freezes. Is there any other way to reset it or is it totally bricked? I bought it new off craiglslist so tmobile wont replace it for me cause I'm using it unlocked on cingular.

    Ok bro I know I am a bit too late to help you with this problem but someone else may benefit from these directions. I see most places online only have half advice about this very common problem with T-mobile Dash.

    This is what you need to do, you have to do a hard reset exactly like "reviel" mention. Also like he said timing is essential but the trick is that you need to show some patience through the process.

    Note: Please read the directions completely before doing anything for better results.

    Step 1: Take your battery out and shut off your phone
    Step 2: Press and hold the two soft key buttons.
    Step 3: Press and hold the power button for exact two seconds, 1001, 1002 and release, but continue to hold the two soft key buttons.
    Step 4: Within seconds a black screen with some text will come up asking you to confirm if you wanna delete everything; and right then you let go of your soft key buttons and press the green call button (also known as the "send key").
    Step 5: You are done but not really, your job now is to find something else to do and leave your phone alone for at least 2 minutes. Eventually if you don't have a SIM in it, it will prompt you for it and you click the soft key to choose "OK"; also, it will ask you to confirm to restart and you click the soft key to chose "Done" for it.

    Wait a minute for it boot up and overall it should do it.

    May 31, 2008 | T-Mobile Dash Smartphone

    1 Answer

    My tmobile wing does not urn on

    hi there it seems some problme with the software you install on the PDA... you need to hare reset your phone,,,,
    hard rest your pda usnig camara+recording button+power button and reset it with stylus....but you will loose your data stored on data on storage card will be saved........and you will back in business again....

    All the Best.

    Was this solution helpful? Show your Appreciation by rating it:

    Feb 25, 2008 | T-Mobile Wing™ Smartphone

    1 Answer

    Camera problems

    you can do a software do this the phone needs to be off. press the soft keys (buttons with the lines on them above the back arrow and home button) and press the power button and keep you fingers on the soft keys until a black screen with white writing pops pressing the green call button here, it will reset the phone.....good luck!

    Dec 31, 2007 | T-Mobile Dash Smartphone

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