Question about Microsoft Turtle Beach X4 Dolby Digital Wireless Headphones for Xbox, Xbox 360

2 Answers

I can't hear any voice messages or anything my friends say in party chat, and my turtle beach keeps making noises as if I were blowing or disconnecting the "boomstick". How do I fix this? I can still hear the game audio by the way.

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  • massiv_carna Jul 17, 2009

    That definitely is what I need, but they don't ship to Canada.

  • Darobga May 11, 2010

    Do you still get the noise when the talkback cable is unplugged? If you dont then you simply need a new talkback cable.

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This sounds like a faulty talkback cable/puck. You can buy a replacement on the Turtle Beach site or contact their support about a replacement.

Posted on Mar 19, 2010

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You may need a new controller cable. Here's the link:

http://www.turtlebeach.com/products/efx4/replacementparts.aspx

Posted on Jul 17, 2009

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1 Answer

My friends can hear me when i talk into my turtle beach x1's, but i can't hear them. Why?


If you set the Xbox Dashboard > Live > Voice setting to "Play Through Speakers" can you hear the others talking to you? If the chat talkback works that way, but doesn't work when you have it set to "Play Through Headset" then you probably have a failing chat-controller cable. If you replace that, the problem should be fixed.

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Turtle Beach x1's make an annoying beeping noise


If you're using the Play n Charge kit, then you might be hearing some buzz/whine through the USB power. Use the X1 without the Play n Charge. Does that help?
If you unplug the chat-controller cable from the X1 volume control box, can you now hear shots and explosions without the annoying beeping/buzzing noise? If so, then you may have a bad chat-controller cable, and you should have it replaced.

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I am having troubles with my Turtle Beachs X1s


You may have kinked your controller cable when you moved all your Xbox stuff. You might as well get a replacement controller cable--Turtle Beach sells them for only $4.95 on their website. I'd recommend the newer white one since that looks to be a lot thicker.

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My tutle beach makes a wierd noise to my friends but i dont hear it


If you're using a wired controller, try a wireless controller. Sometimes connecting the USB on the controller and USB on the X1 to the XBOX can cause noise from the controller that can leak into the chat signal.

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I cannot hear voices through my Turtle Beach X4's head set. But, my friends can hear me. The voices do come out through the tv.


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Mic wont work, i can hear friends but they cant hear me.


Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. support@turtlebeach.com.

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Turtle beaches make a crakle sound


If you unplug the chat-controller cable from both the headset and the controller, then play the game soundtrack through the headphones, do you still hear the high pitched noises, or do they go away?
If they go away, then a replacement chat-controller should fix the problem.
If the noises do not go away, then your best bet would be to tell Turtle Beach tech support about this --- support@turtlebeach.com.

Sep 13, 2009 | Microsoft Turtle Beach X4 Dolby Digital...

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I can Talk and hear game sound but i cant hear game or party chat


You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95.http://www.turtlebeach.com/products/efx1a/replacementparts.aspx
Also make sure you have the Xbox Live settings on "Play through headset"

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Friends can hear my game sounds.


That is usually because of a bad chat-controller cable. Replacing that cable should fix the problem.

Jun 27, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

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