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Jenna Posted on Jul 25, 2015
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My Gateway ne56r41u is stuck on blue screen w/ please wait displayed. Tried 2 gateway support but no warranty so sent 2 another line. Told me to pay $100 4 support w/o telling me if it's fixable! Help

  • Jenna Jul 25, 2015

    Thanks! I'll try it...

  • Jenna Jul 25, 2015

    Oh and yes, your assumption was correct

×

1 Answer

jdthefixer

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  • Master 747 Answers
  • Posted on Jul 25, 2015
jdthefixer
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Joined: Mar 14, 2009
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Hi,

I am assuming that this just happened and that the machine was ok otherwise. If this is true, try the following steps first:

** Assuming the machine is still on:

1. Hold down the power button on the machine until you force it to turn off.

2. Wait at least two minutes, turn the machine back on and see if the machine will start normally.

If not, see this link for additional information and discussion about this model:
http://ccm.net/forum/affich-803754-gateway-ne56r41u

Just be careful - performing some recovery or repair procedures can cause data loss, so please be aware of that before proceeding.

5 Related Answers

antiochpc

Kevin Shafer

  • 1314 Answers
  • Posted on Jul 07, 2008

SOURCE: Gateway Warranty

Gateway should have a record of the warranty. Please go to www.gateway.com and click on contact us to find out how to send your unit in for repair.

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Anonymous

  • 741 Answers
  • Posted on Mar 22, 2009

SOURCE: Gateway M305 power adapter replaced by Gateway. Now blue screen

Try running it just on battery. Then take the battery out and just run if off the adapter. see what happens..and call Gateway and complain..if it doesn't run off the adapter then you really need to call gateway..cause you're stuck without a working computer.

Anonymous

  • 50 Answers
  • Posted on Jul 25, 2009

SOURCE: Gateway MX6421 Notebook hard disk problem

Try the link . . . www.laptop-problem-solution.com

For find your best solution.


21

Shane Rios

  • 18 Answers
  • Posted on Aug 17, 2012

SOURCE: How to solve this problem?

Does it get to the Operating System screen? ie, anything that indicates a Windows system or similar OS? If it doesn't make it to the OS screen I would say that there may be a problem with the hard drive, in which case you can try re-installing a clean version of your operating system, which would require you to lose your data. If your adequate with computers I would say take the hard drive out and retrieve any data you want to keep by using it as a slave drive on another computer. Otherwise you may want to take it to a computer expert to get the data retrieved for you. If you can live without it than get an operating system disc and do a clean install of the operating system, which should fix your problem.

Ken Khor

  • 42 Answers
  • Posted on Oct 21, 2014

SOURCE: I have a gateway ne56r41u laptop that will only

I will say 90% is the Hard Disk problem.
You can swap another Hard Disk to test it out.

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