Question about TruTech TT320
My T600D has the same problem (door won't open, but functions well!). I had to open the player box to get my disc out. Now I want to contact techSupport or return the item since it is only 5 months old.
I purchased a TRU TECH TT 320 DVD PLAYER at Target, used it 3 times; now the door will not open, manually or with a remote; and the DVD Player will not play at all. Target does not want to get involved if you are beyond your 90 day warranty.
I spoke with Laura Pio, 760-633-1406, SR Executive Team Leader-Merchandising in the Encinitas store and it was a waste of time. Another manager in the Encinitas store had told me they were getting a lot of complaints about the quality of Tru Tech, more than other companies, but Laura Pio said she was not aware of this. Maybe if we all call her, she will become aware and do something.
What I would like is for TruTech to exchange this for another that works or for a more expensive DVD Player that works, or let me talk with a Tech that can explain why this product is defective.
This was my first DVD Player. Thanks Tru Tech. I will no longer be shopping at Target or purchasing Tru Tech products. I just hope my TT TV keeps working.
Not happy in Carlsbad
Posted on Feb 16, 2008
Joe at Starlite customer service 1-612-344-4668 said to buy a new unit and return the bad one under the new warranty. Brilliant! crash123
Posted on Feb 15, 2008
Mine does the same thing and its only about 4 mnths old
Posted on Jan 22, 2008
The belt that drives the close-eject mechanism is broke. Don't know where to buy them.
Posted on Dec 11, 2007
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