Question about Tomtom GO 720 GPS Receiver

1 Answer

I need to program my TomTom 720 as everything was deleted off the device

Everything on device was deleted and when trying to reinstall from TomTom Home, it won't read that a map is on the device.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Tomtom Master
  • 489 Answers

When the navigation software was replaced, you need to validate / activate the map (previously on your device) again.
If your map subscription is (still) valid, you can download a new version of the map and activate it. Otherwise, you'll have to purchase a map (or yearly) subscription, to get the map to use.

Posted on Jun 03, 2016

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 32 Answers

SOURCE: hi go 720 activation code problem

Activation code will be on a small card in the box.

Posted on Apr 01, 2008

E61N
  • 515 Answers

SOURCE: tomtom map activation

Im pretty sure that Tomtom provided what you needed, if you did buy the map...

Posted on Apr 10, 2008

  • 1 Answer

SOURCE: TomTom Home

I had a similar problem when trying to update my dad’s old TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.

To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).

Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.

However, I updated the Go300 with the available listed free updates, then switched it off.

Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.

So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:

http://www.tomtom.com/support/index.php?Language=1&query=postcode&FID=9852

which I followed and which worked.

Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.

Redd




I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.
Redd

Posted on Jul 28, 2008

  • 1 Answer

SOURCE: Downloading Free Maps for TomTom GO 720

I want dowloading free maps for tom tom go 720

Posted on Nov 22, 2008

  • 171 Answers

SOURCE: Problem with map. You can't use this map on this device TOMTOM

It sounds like you are trying to use cracked maps and have not patched the .dll file for your TomTom in TomTom Home. Use yDGpatch to patch the .dlls in TomTom Home

Posted on Jun 23, 2009

Testimonial: "thanks"

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I need to program my TomTom 720 as everything was deleted off the device


Look online to restore the Tom Tom..you can go to the website to do this.

Sep 29, 2018 | Tomtom GPS

2 Answers

I have a tomtom go 720 and the maps have been deleted where can i go to get them back ?


register the device, tomtom home will reinstall the original map that was on the unit when new

Jul 06, 2014 | Tomtom GO 720 GPS Receiver

1 Answer

I have a problem with my TomTom go 720 - it freezes and then won't power off! Now I get the TomTom black screen with the logo and nothing else!!!! I have tried everything I can - but as I can't connect my...


Miss! please consider of reloading of software along with check of memory options and if you have warranty then it is better for you re look each and every thing inside which are discoverable during repairing situation only

Dec 14, 2009 | Tomtom GO 720 GPS Receiver

3 Answers

My computer will not acknowledge my tomtom go 720 is plugged in to usb connector power light is on in charging cradle but computer says not connected


I had the same problem. I tried uninstalling software and re-installing it. That did not help. I reset my TomTom Go 720 with the reset button on the bottom of the unit. The computer then recognized my TomTom.

Aug 30, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom 720 no maps founds nothing else


Google iPmart. You will find everything you need

Jul 10, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

Error code with softward


Hi Guys,

If you are using tomtom home 1.5 and also have tomtom home 2.5 installed, you will need to remove one of the versions of home from your computer because both versions of home use the same folder tomtom that is stored in my documents.

If you are using the tomtom go720 device, uninstall tomtom home (without the number 2 at the end)

tomtom home 1.5 with the options menu on the left hand side is not needed for your device since it has been for PDA use only.

Hope this helps

Thanks,
Pabs

Dec 28, 2008 | Tomtom GO 720 GPS Receiver

1 Answer

My 720 frozen


This solution can be used in the following situations:

• The device hangs in the start screen (splash screen )
• An SD-card with a red cross is displayed on the screen
• A picture with a red dot and white cross is displayed
• The device can’t be turned off

If you haven't already done so, please download and Install TomTom Home from http://www.tomtom.com/7602

If you don’t have a full backup of your TomTom yet we advise you to make one before continuing with the steps in this email. You can make a backup by following the steps below:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Click on 'Backup and Restore -> Backup' in TomTom Home 2.0
3. Enter a name for the backup and click [OK]
• IMPORTANT: When the software is asking to delete parts from the backup click [NO]

After the backup is made you delete the files from the root directory of the TomTom. Follow the steps below to do this:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Open My Computer in Windows, or Finder in Macintosh from your desktop and turn on your TomTom device.
3. On your screen a new removable disk appears, this is your TomTom device, click on the disk to open it.
4. You will see a list of folders and a list of loose files
5. Delete all of the loose files. IMPORTANT: The folders with their content must NOT be deleted.
5. Close the window when all files are deleted by clicking on the [x].

Next we will reinstall the application via TomTom HOME.

1. Start TomTom HOME on your computer
• TomTom Home should automatically check for updates and prompt you to install them, if not:-
2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.
3. Select the Application update.
4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.
5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

When switching on the device it should boot as normal again.

Nov 19, 2008 | Tomtom GO 720 GPS Receiver

5 Answers

TomTom GO 720 - flashing red circle with white cross on screen


Hi, I am back, just got the problem solved, I called their tech support at no charge (866-486-6866, Glen) , really good service.
First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.
Hope this helps
Aldo

Nov 20, 2007 | Tomtom GO 700 GPS Receiver

Not finding what you are looking for?
Tomtom GO 720 GPS Receiver Logo

Related Topics:

118 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts

k24674

Level 3 Expert

8081 Answers

Marvin
Marvin

Level 3 Expert

85020 Answers

Archie Ferrarini
Archie Ferrarini

Level 3 Expert

869 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...