My Saeco Vienna grinds too much coffee, and the grinder also appears to bog down eventually. When the brew cycle happens, the brew group becomes jammed, and the machine will indicate an error (likely from too much coffee inside the mechanism).
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can depends many factors, try to grind finer coffe powder and warm well the machine before starting to brew coffee. If the grinder does not make finer coffe powder then you must contact the service, check if blades are in place before calling them...
Grinder is only turn to a smaller # when its grinding. You can turn to a larger # any time. There is a dial on the panel that controls how much water goes through the brew unit.
What do your grinds look like. If they are like sugar granules your Ok, but if they are very coarse you grinder has come apart and needs to be cleaned and snaped back together. If you look at the white cork screw in the center of the grinder it should be centered and not to one side.
You must have 2 knobs in the bean hopper, or the grinds are more like French Press (very large grinds) If yoou just have 2 knobs turn the small one towards the minus (-) a little, and see idf that helps. If you hqve very large grinds you grinder has seperated and needs to be replaced.
This happens due to condensation caused by steam developed at the end
of the grinding cycle. Make sure that the grinding chamber is
completely cleaned and dried before using the grinder.
Turn the whole bean chamber to the right until it
can be lifted off the base. This will allow you to clean the grinding
wheel. NOTE: Never use water or liquid for cleaning the lower grinding
section of this appliance.
Clean interior recesses with a soft brush (not provided).
the whole bean chamber and lid and the ground coffee chamber and lid in
mild detergent and water. These items are only dishwasher safe on the
top rack of your dishwasher. Wipe exterior with a damp cloth. Do not
immerse mill in water or any other liquid or place in dishwasher. Use
only non-abrasive cleaners to remove stains.
completely drying, replace whole bean chamber. Important: when
replacing whole bean chamber, screw on completely before setting
grinding rate. Turn chamber clockwise (as viewed from top), until it
will not turn. Fill with whole coffee beans for grinding and replace
Replace ground coffee chamber and lid, making sure it snaps securely into place.
You say " I am getting a weak brew because of not being able to adust the grind to more coarse with the adjustment knob in the bean hopper" By making it more coarse you are making it weaker. Unless you just wrote it wrong.
To make it stronger you should lower the grinder number to a smaller number. Usually about 4-6. Be sure you have the grinder grinding when you move it to a lower number.
The pump noise could be that in shipping your pump came loose from it's mount. Nothing you can do without sending it to a Authorized Saeco Repair shop.