Question about Lexmark Z2320 InkJet Printer

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Replaced black ink cartridge in my Z2320 and it is still showing the ink level is low and will not let me print

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Some printers have a sensor that detects a refilled as opposed to new ink cartridge.

Posted on Jul 12, 2009

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Posted on Jan 02, 2017

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2 Answers

Reset ink cartridge


Unfortunately you can't....

The ink level indicator cannot be manually re-set in the newer HP, Lexmark or Dell integrated ink cartridges, thus making it not usable. The OEMs all leverage 'fusible links' in the nozzle plate (internal to base of ink cartridge) which physically blows the resistors as the original ink is consumed...thus resetting the ink cartridge's ink level monitoring capability is simply not possible. The ink tracking feature is only available with a brand new ink cartridge.

However, losing this feature is not necessarily significant, because the ink level indicator usually has 20%-30% ink remaining when it shows "low on ink". Therefore, the warning has limited value, because customers who prematurely replace their cartridges when they see the "low ink" message are wasting a lot of residual ink.

Refer to any of the following videos which cover this 'low ink' subject in detail:
http://inkjet411.com/?page_id=396 (HP 60/61 Low Ink)
http://inkjet411.com/?page_id=517 (HP 74/75 Low Ink)
http://inkjet411.com/?page_id=598 (HP 901 Low Ink)
http://inkjet411.com/?page_id=1261 (HP 92-99 Nuisance Messages)

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

Jun 11, 2013 | Office Equipment & Supplies

1 Answer

I have a photosmart C4700 and it won't print in black How can I tell if it's out of ink?


Follow these steps to check the ink levels: >Click Start . >Click Printers and Faxes . >Right-click the icon for your printer , and then click Printing Preferences . >Click the Features tab. >Click the Printer Services button. The Toolbox window opens. >Click the Estimated Ink Levels tab. A window opens that indicates the estimated ink level of each cartridge.
NOTE:Depending on the printer, the estimated ink level indicators can vary in appearance.
>If the ink level indicators show that a cartridge is low or empty, replace the cartridge.

Aug 13, 2011 | HP Office Equipment & Supplies

1 Answer

I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Dec 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Where can I find a diagram of the black ink cartridge so I can locate the proper place to re-ink it?


NOTE: If a refilled or re manufactured print cartridge, or a cartridge that has been used in another product, is installed the ink level indicator is inaccurate or unavailable.
  • Make sure that the product is turned on and connected to the computer.
  • Click Start and click Control Panel .
  • Double-click the Printer and Faxes folder.
  • Right-click the icon for the product and click Preferences .
  • Click the Services tab, and then click Service this Device .
  • The printer Toolbox opens. Click the Estimated Ink Level tab. A graphic showing the estimated ink levels appears. The graphic shows both the color and black ink cartridge with the ink level indicated by the fill inside the cartridge diagram. Figure 1: Estimated ink levels - both cartridges lowc738e3b.gif

    Sep 12, 2010 | HP DeskJet 6540 InkJet Printer

    1 Answer

    When we do a fax test, we get clear print; when we try to print documents nothing appears, altho it goes thru all the right sound motions


    Sounds like your colour cartridge is empty. Fax test will pull from black only but documents sometimes use a combination of colours in order to print out black. I suggest checking your ink levels - instructions for windows;

    Check ink levels
    NOTE: If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.
    1. Open the Printer Toolbox . There are two ways to do this:
      • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
      • Open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click Printing Preferences . Click the Services tab, then the Service This Device icon.
    2. The Printer Toolbox opens. Click the Estimated Ink Level tab. A cartridge may be running out of ink even if the graphic shows ink remaining (see the note at the start of this section). Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low Check ink levels

    Mar 05, 2010 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    I refilled the ink with a refill kit


    You can't reset the ink level on all Canon Pixma printers.You need to turn off the function on printer to show the ink level.On your printer this happen with push consistently buttons for black copy (for turn of level on black cartridge) and color copy (for turn of level in color cartridge). The printer
    shows empty cartridges but it will printing.

    Oct 07, 2009 | Canon PIXMA MP150 All-In-One InkJet...

    3 Answers

    How do you check ink levels


    Introduction This describes how to check the estimated ink level in the cartridge. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, keep a replacement ink cartridge available to avoid possible printing delays. Ink cartridges do not need to be replaced until print quality becomes unacceptable. Checking ink levels Perform the following steps to check the estimated ink levels: NOTE: If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable.
    1. Open the Printer Toolbox . There are two ways to do this:
      • Click Start and select HP Solution Center . Select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
      • In your printing application, click File , click Print , and click Properties . Click the Services tab, then the Service This Device icon.
    2. The Printer Toolbox opens. Click the Estimated Ink Level tab. A cartridge may be running out of ink even if the graphic shows ink remaining (see the note at the start of this section). Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink. Figure 1: Estimated ink levels
    3. 88b5d35.gif

    Nov 23, 2008 | Office Equipment & Supplies

    1 Answer

    Printer Toolbox Not Recognizing New Black Ink


    The Deskjet 6940 will only show ink level for original HP cartrdgies. Refilled or reman cartridges will show as empty or unknown in the toolbox. This is not an issue with the driver, the cartrdige itself has information that it has been previously used and this is not resettable. You can continue to print with a cartrdige that has unknown ink levels, you will just not get low ink warnings.

    Regards,
    Bob Headrick, Micosoft MVP Printing/Imaging

    Apr 24, 2008 | HP Deskjet 6940 InkJet Printer

    1 Answer

    0% color ink


    We cannot bypass the color ink check, since the all-in-one uses little amount of even the color ink to print in black. Once check the expiry date of the color cartridge and clean the copper contacts of the cartridge and reinsert it again and then try to print. If the issue still persists replace the color cartridge and check for the result, if we experience the same issue even after replacing the color cartridge then the issue is with the all-in-one.

    Apr 12, 2008 | HP Officejet 7130 All-In-One InkJet...

    1 Answer

    Overiding Empty Cartridge error for Dell A10 962


    Red flashing light on '8BK' small black cartridge on left hand side.
    If this indicates 'low ink' then it is not alerting me on the monitor. I think this is something different because my printing has been interrupted. Aileen

    Dec 13, 2007 | Office Equipment & Supplies

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