Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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I have a 1000gb external hard drive ( My Book Essential Edition) it has malfunctioned. Please Advise what I should do? Will I lose all my data?

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  • tdk1988 May 11, 2010

    please explain the problem ie it is not detected or does not opens after detection whatever

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  • 51 Answers

It sounds like your hard drive is damaged my friend. Hard drives are very, very dilicate pieces of machinary. The disk is paper thin and any sudden jarring, especiaiy dropping it creates a warp in the drive. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

Posted on Aug 31, 2009

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Hello my wife accidentally tripped over the cord of my WD My Book Essential Edition external harddrive and now it no longer works. I could understand if it fell from an elevated posistion but It was...


It could be that the data cable separated somewhere not visible, however, it is much more likely that the hard drive its self is damaged. The platters inside the drive spin at very high speeds, the read/write heads pass between the moving platters( very close, but not touching). If a read head does come in to contact with any of the platters while they are spinning, the usual result is a ruined hard drive. Laptop hard drives have systems built in to enable them to survive a certain amount of shock while they are on, but drives meant for use with desktop machines normally have no protection. So, unfortunately even small shocks, like being kicked over while sitting on the floor, can cause a ruined drive.

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I accidently Formated my 1000GB external hard drive.. Is there anything i can do to retreive my stuff???


1. DO NOT SAVE ANYTHING ELSE TO THE DRIVE!
2. Download and install Active Undelete http://www.active-undelete.com/
3. Active un-delete can recover a formatted partition, and should let you preview certain files before recovering. You can download the demo version to see if it'll work before paying for the full version.
4. I'm not aware of any free tool which can recover a formatted partition.

Hope this helps - if it did, please rate my answer!

Feb 01, 2011 | Western Digital My Book Essential Edition...

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I forgot my password on my External WD Hard drive


The WD software can not retrieve your password. If you lose your password you will be permanently locked out of access to your data.

It is possible to reformat the the drive, but you will lose all data.

Dec 30, 2010 | Western Digital My Book Essential Edition...

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I recently bought a 1.5 terabyte My Book Essential external hard drive. I am trying to copy files from one external hard drive to another with the help of my MAC laptop iBook G4). The laptop detects...


I would suggest copying the data to your My Book as an interim step before copying to the second drive. Copying directly from one removable media device to another will necessarily move the data to your computer temporarily anyway, so there is no disadvantage to simply using your My Book as a middleman in the process.

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External hard drive problem.


1. The usb cable could be defective

2. The usb port could be malfunctioning

3. The drive could be defective.

Try using another usb port, or try adding a PCI card usb ports

Nov 07, 2009 | Western Digital My Book Essential Edition...

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