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I keep getting a blank desktop??? - ASUS A7V400-MX Motherboard

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  • highfav Jul 12, 2009

    After it begins to LOAD PERSONAL SETTINGS, there is a brief period nothing occurs...then suddenly I get a BLUE SCREEN (with a momentary hour glass)...then nothing but a BLUE SCREEN.



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Hi there

When you start the computer, do you see anything at all on the screen? If so, at which point does it go blank? Is there then nothing on the screen at all? Please provide as much detail as possible and I'll do my best to help.



Posted on Jul 12, 2009

  • Anonymous Jul 12, 2009

    Hi there

    What's happened is, is that the virus has used the DisableTaskMgr restriction to enforce the prevention of using Task Manager. It's probably done more damage but we'll try to resolve Task Manager first.

    When you login and reach the blank blue desktop, can you press the Windows key + R to open the Run box at all? If you can, put this all in and say OK. Restart, and Task Manager should work:

    • REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f
    It must be exactly as above.

    Now, to try and get your desktop icons back, can you right-click on the blank blue desktop, choose Arrange Icons By, Show Desktop Icons? Let me know how this goes.

    If nothing above works, let me know what happens, and whether you're on XP or Vista.




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