Can you get the recordings off a bose lifestyle hard drive that has a 801 error code

Hard drive is ****..... impact computers.com hard drive number is MK4026GAX pull out of system and replace look at my other posting for 801 code!!! and dont be a ******** again and buy a bose!! TELL YOUR FRIENDS , FRIENDS DONT LET FRIENDS BUY BOSE!!!!

Sounds like hard drive is failing, 802 and 801 is hard drive problem. i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound. hope this helps:) common problem with bose other than that i have had not other probs.

Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

your hard drive is about to fail or has failed.
If you can still play music from stored area and If you want to keep your songs thats stored on system, turn off at power point and take to bose auth repairer, they should be able to transfer songs across to new hard drive.
I have same problem, this is a common problem with bose.... not good for how much they are. Hard drive is left of cd tray, on its side.
hope this helps :)

try update cd,,,, i might work..
if its hard drive normally says error code, might be somthing like mother board...

Hi, I had the same problem, they had to replace my harddrive and the dvd, lost all my music, 145 cds, just got it back, it now works fine,

good luck

jps

When being in contact with BOSE support i got the message that "FAILED 802 Call Bose" refers to issues with the harddisk not being identified.
In my case I had to send the unit to BOSE support. I replaced the existing disk with an identical unformated one but some more actions are needed. The question is what .......

Call Bose. It needs a new hard drive. There's a charge if it's out of warrantee, but it is reasonable. Seems like this is a common problem!

NO SE

We had this problem. I called Bose, and they reported that the 801 error is a hard drive problem. The unit started squealing while I was on the phone to support, and the guy heard it. Said the hard drive was failing.

$200 to ship the unit to Bose to replace the drive. Wish they had a secret warantee for what seems like a common problem.