Question about Logitech QuickCam for Notebooks Pro Personal Web Camera

1 Answer

Problem with Quickcam Pro for Notebooks using Skype on Vista

I have purchased the Quickcam Pro for notebooks and have had problems using Skype.

1. Computer
Toshiba Notebook

2. OS
The OS is Windows Vista Business
Processor is Intel Core(TM)2 Duo T7700
System Type is 32 Bit Operating System

3. Logitech Drivers
1. I have downloaded the latest drivers for the Quickcam Pro for notebooks.
2. The driver version is 12.0.1278.0 and the date is 30/04/2009

4. Skype
1. I have just upgraded to the latest version of Skype - Version 4.1.0.136
2. I have followed some of the threads on this website and in Skype have gone to Tools >> Options
2.1. I have set Audio to Logitech Quickcam Pro for Notebooks
2.2 Under Video Settings the Logitech Quickcam Pro for Notebooks is selected.

5. The Quickcam Pro for Notebooks is connected to the computer

6. In Control Panel >> Device Manager >> USB Controllers
The Logitech USB Camera (Pro for Notebooks) is detected and the device is displayed as working properly

All appears normal.

I then try and initiate a call. It works for a few minutes then some of the following items occur-
1. Skype freezes and updates to (Not Responding)
2. I can still hear people on the call but they can't hear or see me.
3. A hardware chime sounds which suggests a problem with something is no longer working - e.g. USB.
3. Occasionally a message is displayed "USB device not Recognised". I then check the Device Manager and the Logitech USB is no longer detected and this port is updated to "Unknown Device"

Any suggestions greatly appreciated.

Posted by on

  • ronan_macdom Jul 12, 2009

    Hi Sergio,

    I followed the steps in the solution link but the problems are still occurring. Thanks

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 818 Answers
Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have logitech webcam quickcams for notebooks pro lens 4.9, bt i have no cd to install it's driver..... pl send me drivers to install this webcam


Link HERE for Logitech download page.

Quick Cam 10.5 will work fine,

======

Check the exact model # on the cam.
V-UAR38 861303 can use the newer QuickCam 11.1 driver.

======
QuickCam for Notebooks Pro (Silver) V-UAR38 861209 QuickCam 10.5
QuickCam 11.1 QuickCam for Notebooks Pro (Silver) V-UAR38 861303 LWS 1.1
QuickCam 10.5

Sep 06, 2011 | Logitech QuickCam for Notebooks Pro...

1 Answer

When i skype, they cannot see me


HI,

First uninstall your skype and then reinstall the skype software again.If you still face the same problem then reinstalling your webcamera software/driver will fix this issue.

Let me know the result.

Thank You for using fixya.

Nov 15, 2009 | Logitech QuickCam for Notebooks Pro...

1 Answer

The picture on skype is out of focus is there a way to fix this? we have a logitec QuickCam® for Notebooks Pro.


HI,

Please reinstall your skype software.This should fix the issue.

let me know the result.

Thank You

Oct 11, 2009 | Logitech QuickCam Express Web Camera

1 Answer

Camera doesn't come on when I try to activate installation.


sotware for cameras dont work for apple unless in UVC mode means plug and play. here is a list of cameras compatiable to apple computers.

amera Name P/N QuickCam E3500/E3560 860-000095 QuickCam Ultra Vision SE 860-000023 QuickCam Ultra Vision 861238 QuickCam Orbit/Sphere MP 861305 QuickCam Fusion 861304 QuickCam Pro 5000 861306 QuickCam Pro 9000 861464 QuickCam Pro for Notebooks 860-000026 QuickCam for Notebooks Pro 861303 QuickCam Communicate MP (S5500) 860-000106 QuickCam Communicate Deluxe (S7500) 860-000107 QuickCam Communicate Deluxe 861235 QuickCam Deluxe for Notebooks 860-000009 QuickCam Vision Pro for Mac 860-000143
QuickCam Orbit AF 860-000063

Jul 11, 2009 | Logitech Quickcam Chat Webcam

2 Answers

Logitech quickcam notebook pro


Go to logitech.com. They have the drivers for it.

Jun 14, 2008 | Logitech QuickCam for Notebooks Pro...

1 Answer

Quck cam picture


ok...
i think its 15 its depending upon the options..
and ur pcs hardware...

you can improve it by tuning the color and brightness and the saturation bars etc..!!

Mar 09, 2008 | Logitech QuickCam for Notebooks Pro...

1 Answer

Logitech Quickcam for Notebooks Pro


Start by checking that you have no device conflicts. Look in your device manager for any asterisk's or explication points. It is possible the drive was not installed properly. It is a common problem with vista.

Oct 10, 2007 | Logitech QuickCam for Notebooks Pro...

2 Answers

QuickCam and SKYPE on MAC OS X


Try macam http://webcam-osx.sourceforge.net/

Aug 07, 2007 | Logitech QuickCam for Notebooks Pro...

Not finding what you are looking for?
Logitech QuickCam for Notebooks Pro Personal Web Camera Logo

407 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

3015 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...