Question about Saeco Starbucks Sirena Espresso Machine

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The steamer is not as powerful as it was the first three months. I have cleaned it and cleared the wand.

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  • antonia_t Jul 12, 2009

    How do I get to the "pipe from tank"?

  • dougmaher May 11, 2010

    Did you get this working better? back to high pressure?

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Check steam valve maybe is plugged or pipe from tank

Posted on Jul 11, 2009

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1 Answer

Stopped emitting steam


Mine started steaming from the top and a little plastic piece inside where the handle attaches to the wand cracked. I had to purchase an entire head and after one use it did the same thing again. It is a poorly made steamer with cheap plastic parts! Since it was out of warranty, I threw it in the dumpster!

Mar 24, 2014 | Oreck Steam-It All-Purpose Steam Wand

1 Answer

I have a Krups Espresso pump XP5240 and as like many people am having problems with the steam wand. The first one disintegrated in the plastic thread area. My new one keeps blowing off when steaming,...


My XP5240 also started blowing the steamer wand off after about 3 months of use, despite fiollowing the Krups cleaning instructions. Here's what I did to fix it.

A: The Problems.
The wand has three holes in the coffee end (center, and on each side). The center hole gets blocked with milk residue. This causes a pressure build up in the wand assembly, and eventually this is enough pressure to overcome the three gripping clips that hold the wand to the nozzle tube. I suspect this was an intentional design for safety. It's unfortunate that it also sprays the user with milk when it lets go.

The second problem is that removing the wand requires that the outer clip retainer ring to be slid down to release the clips. Many users don't realize this and try to pry or twist the wand off. This breaks the clips.

B: The Solution
The wand has to be regularly and throughly cleaned. Just soaking it is not enough. Do it this way:

1. Slide the clip retainer ring down, and then hold the steam tube and gently move the wand straight down. DO NOT try to twist the wand to one side, or you WILL break the clips.

2. Holding the ring, unscrew the coffee nozzle end. The wand separates into three parts: Outer tube, inner steam tube and decorative cylinder.

3. Use a needle or very fine wire (approx 0.4mm) to clear the three holes in the coffee end nozzle.

4. You now need to clear the metal wand tube of milk residue. I found that a 7/64" drill bit was perfect to do this, as it fits snugly in the tube. The amount of gunk removed was surprising.

5. Blow the tube clear from both ends. If it's clean, you will be able to see light through all three holes. If not, go back to step #3.

6. Make sure that there is no milk residue on the steamer tube nozzle where the wand clips on. Milk contains fat, and this is an unwanted lubricant.

After cleaning, my steamer works properly for several days. I also located a 21mm ID O-ring at the local hardware store to hook over the clips. This provides a bit more clip gripping pressure, but will still allow the wand to come off should steam pressure gets excessive.

Aug 02, 2011 | Krups Xp5240 Perfect Tamp Xp5240 Espresso...

1 Answer

The milk steamer has stopped working. The coffee part is still working. The machine is about 8 months old. This has happened once before but it started working again soon after.


Straighten a paperclip and stick it into the steamer wand. You probably have dried milk gunk in the nozzle. After you've cleared it and it's working again, be sure to blow a puff of steam out after each use to clear collected milk in the nozzle.

Mar 29, 2010 | FrancisFrancis! X1 - Stainless Steel...

1 Answer

The frother on my cafe roma has stopped working. I removed the wand but where the steam comes out is stopped up. how do i fix this


The "frother" is probably blocked. Remove it and see if you can blow through it. If not, you can try cleaning it with a paper clip. If that won't work, place the metal frother tube in a pot of water with a bit of ammonia or vinegar in it. Heat the water to boiling, then let it simmer awhile. After it cools, try using the paper clip again. You should clean the steamer attachment after each use:
2. Remove the froth enhancer and rinse under warm tap water. 3. Wipe the steam wand with a damp cloth. 4. Briefly set the Selector Control to the ‘STEAM’ position to clear any remaining milk from the steam wand.

Oct 30, 2009 | Breville ESP8XL Espresso Machine

2 Answers

The message ventilate is showing and the machine won't work at all. It started when we used the steam to froth milk.


As pointed out by bansheracer, "Ventilate" means you need to open the valve on the right to let out some steam from the milk steamer wand. This can also happen if you accidentally push the 'steam' button but don't actually let out any steam.
If it is stuck or needs cleaning, unscrew the metal piece and dip the plastic bit in a jug of hot water - it should resolve most of the dried milk in about 5-10 minutes.

Oct 22, 2009 | Gaggia Titanium Espresso Machine

1 Answer

The steamer on our Espresso machine is not working


Try using a paperclip or needle to clear out the holes on the end of the steam wand. That will usually work if when you turn on the wand it is hot to the touch and you can still get hot water from the coffee spout.

Jul 26, 2009 | Saeco VIA Veneto Espresso & Coffee Maker

2 Answers

Starbucks Sirena. lights blink, won't heat.


johnshami had this solution on another post, and it worked for us:
  1. make sure the water in the tank is stone cold -- which is a no brainer since it will not heat h2o unless it's primed.
  2. take off steamer wand cover, turn the steamer knob clockwise till pump starts.
  3. then s*ck (as you would on a straw, with your lips sealed around the end of the steamer wand) the tip of the end of the metal tip hard until pump stops
  4. may need to do it a couple of times. yes this seems crazy, but it works! you are flushing out the vapor lock in the pump.

Jun 10, 2009 | Saeco Starbucks Sirena Espresso Machine

2 Answers

Steam wand not working


The coffee brews fine but the steam wand is not working.
Pressure build ok.

Dec 09, 2007 | FrancisFrancis! X1 Espresso Machine

2 Answers

Steam Wand Broken


Something is stuck inside the wand. Get a small pice of wire or small paperclip and inset and try to clear the blockage

Nov 12, 2007 | FrancisFrancis! X3 Espresso Machine

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