I agree. however, you may have another defrost issue which could be either the defrost heater is bad or the defrost thermostat. You will need a repair service for that. Good Luck!
The defrost timer is located behind the toe plate cover on the bottom of the fridge. Take it off to expose the timer. It is probably bound up. Replacing the timer isn't too bad of a job. Get a replacement from an appliance parts store. A screw driver and pliers to pull off the wires from the timer is all you need to replace the timer.
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