Question about Kenmore Elite 45986 Front Load Washer

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I keep getting F02 and SUD error I have cleaned the drain lines and still get same error codes

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“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump




The "SUDS" error can be caused by too much detergent, improper detergent, drain pump/drain line problem, or pressure switch malfunction.

1. If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.

If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.

To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle, then run it through a normal wash cycle with NO detergent added. You may have to repeat these steps depending on the amount of detergent used.

2. If you do not have a detergent issue, double check the drain pump and drain lines to ensure they are not obstructed in any way. Click on the following link for step-by-step instructions:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

Obstructions in the drain pump and/or drain lines can attribute to air getting trapped in the drain pump and cause the error code. Double check all electrical connections to the drain pump and Central Control Unit (CCU). You will need to remove the top panel of the washer to access the CCU. This is accomplished by removing the three screws in the back of the washer that hold the top panel in place. With the screws removed, slide the panel back, then off. The CCU is located directly behind the wash tub in the center of the washer. The Drain Pump connector will be the 6th connector (facing from the front L to R) in the center of the CCU.

3. Check the Pressure Switch to ensure it is good. The Pressure Switch is located to the right of the CCU as you are looking from the front. It is a small cylindrical shaped device with a connector plug and an air hose attached. The switch can be checked at several water levels by removing the plug and taking resistance readings at the connector pins. Readings are as follows:

(Pins are numbered R to L facing the from the REAR)

Pins 1 to 2 (SUDS Detect) – 0 ohms
Pins 3 to 4 (Overflow) – 0 ohms
Pins 4 to 5 (L1) – 0 ohms
Pins 4 to 6 (Empty) – 0 ohms

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Posted on Sep 11, 2010

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HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Posted on Aug 04, 2009

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1 Answer

Received a SUD error


F02 Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Whirlpool Fault Codes

Aug 26, 2014 | Washing Machines

1 Answer

He4t error sud and f2


Hi, "F02" is a Long Drain error code. This is an indication that you may have an obstruction somewhere in the drainage system somewhere. In most cases this means there is a clog in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean.

The "SUD" error code can often occur in conjunction with the "F02" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Jun 16, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a code sud then it says F 02. What does thatmean


Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display sud and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Apr 11, 2011 | Whirlpool Washing Machines

1 Answer

Keep getting f02 code and check all drain hoses and the pump for debris and the filter and still keeps getting the code and the pumps sounds like it is runnning or just humming


unplug the machine f02 is something is caught in your hose or your pump or your drain line F02" is a Long Drain error code. This is an indication that you may have an obstruction somewhere in the drainage system somewhere. In most cases this means there is a clog in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing can commonly clog in this area as well causing the drain cycle to fail.

NOTE: The "SUD" error code can often occur in conjunction with the "F02" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced once again please message me back if you have any further questions and please remember to rank how this opinion has helped in your appliance situation Thanks again
Rick

Dec 12, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

My front load whirlpool washer keeps saying sud & f02 so i cleaned the pump filter&drian, so even with out soap it still said sud. thanks for your help


"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating and POSITIVE TESTIMONIAL is appreciated for answering your FREE question.

Oct 25, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F02 code and SUD on occasion


If you check the drain pump reservoir and still experience problems, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well. When you open the pump reservoir, check the impeller to ensure all the blades are still intact.

It does not take much to damage these small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased at any of the following websites:

searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

If you have any questions, please post back and let me know. I hope this can help you.

May 11, 2010 | Kenmore 42822 Front Load Washer

1 Answer

Keep getting F02 code, cleaned all the hoses, cleaned out the trap in the pump. goes through the first part of the wash cycle just fine, get's to rinse and hit the F02. Is the pump bad also keep getting...


"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^%*&(

Jan 30, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet washer GHW9150PW will not drain.


Needs new drain pump. About $140. Will fix F02 / SUD error. Basically the drain pumpm isn't pumping water out. about 5 minutes to replace.

Oct 14, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F02 with good pump and clear filter... now what?


"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$%^%#$

Jul 22, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Persistent F02 / SUD error. Tried all the tricks!


how about the line from pump to bottom of tank?not excess suds?might be bad control bd..f code is generated when control bd senses incorrect current draw by drain motor ..could be glitch in readings or a misread

Nov 02, 2008 | Kenmore 4292x Front Load Washer

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