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Home | Creative Labs | ZEN Vision:M Digital Media Player | Creative Zen M won't tur...
Creative Labs ZEN Vision:M Digital Media Player
Problem for Creative Labs ZEN Vision:M Digital Media Player

Creative Zen M won't turn back on




By nzcomatya on Nov 15, 2007

" "
I had recently bought me another usb/wall charger cord, I finally got to charge my zen M it was going fine until I got an error on my pc saying "A USB device has exceeded the power limits of its hub port" when I clicked on the bubble to resolve problem it said I had to click reset (for my pc not zen M) or else to port will not work again, I disconnected my zen clicked the reset button on the pc and my zen hasn't turned back on since!!!!.....any help would be greatly appreciated. I have searched the net tried things here and there.

When I charge it the blue light flickers on and off
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Same Problem

Apr 18, 2008

-   yeah mine just died today. when i was done adding some music i unpluged it from my computer and it froze on the "updating list" screen.. then i hit the reset botton it restarted and froze when it says creatve zen. i tried it again and it did the same thing. after the battery died it wont turn back on. is it the same problem?-   prorocker

Apr 13, 2008

-   My ZEN's screen had frozen & when I reseted it & tried to turn it on it didn't come back on-   ranpar817

Best Solution

posted on Dec 07, 2007
Very Helpful)

ctf1800
ctf1800

Rank: Wiz  Creative Labs Expert
Rating: 85%, 4466 votes
There is a major bug in Firmware version 1.40.xx related to battery charging, and it will exhibit this behavior if there is not enough battery power available for your device to power up. You will need to upgrade your firmware to fix this.

There is a catch, however - your player will not power up on USB power alone, which poses a problem for firmware updating. You must obtain a DC wall charger, plug it into the player via the dongle. This will allow the device to turn on. Then you must plug into your computer's USB port. Do not worry - having both a wall charger and USB cable plugged in at the same time will not harm your player or your computer. This will allow your ZVM to remain powered up so you can update the firmwar
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