Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn air 2388DT evap coil frozen over

This happens to me about once every six months. The first two times I had a service guy out, he swapped the heating element and the defrost control board. The third time I bought the parts on-line and did it my self. By then I had the nagging feeling that swapping the parts was having no effect. The next two times I just did a manual defrost with a hair dryer. That gave the same result: about six months til the next problem. My guess: the defrost just gets "behind" or something and can't catch up. I dunno, seems like a design flaw. But, it sure is cheaper to do a manual defrost twice a year. not the end of the world.

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  • fixya441 Jul 12, 2009

    tommyboy - thanks for the idea. But, I replaced that each of the first three times. Each time it helped for about 6-12 months, then the same failure repeated.

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Most likely is the defrost heater, this type of unit are known for having this type of problems, it has a dual glass heater, check the bottom one,hope this help!

Posted on Jul 11, 2009

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