Question about NorStar T7316E Corded Phone

2 Answers

I have tried feature 981, 982, 983 etc. and I get the message "Inactive feature". What is the problem.

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Inactive feature on call pilot 150
rebooting the system but problem unchange

Posted on May 30, 2011

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 18 Answers

First make sure u r using Voicemail system which is either Star talk or call pilot.
If u r any one of this then only u can use F 981, 982 , 983 or 985. Its a feature code of voice mail.
If u r using either of this and still gettin inactive feature, then try with rebooting The Satr talk or call pilot i.e. switch off from mains wait for few mins and switch it back on.
After rebooting it will take 15-20 mins to boot up the system and after that u can use these feature.

Thanks.
Abhi

Posted on Jul 12, 2009

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 135 Answers

SOURCE: Inactive feature message displayed when

Dear customer..here is the solution

Sometimes when you put a new (or alternate) voicemail system on a Norstar switch, The feature codes that accessed the old system stay in the KSU memory. If this is the case all of your feature codes will appear inactive even if the voicemail system is operating correctly.
To fix this issue you need to run an External Feature test (XFtest) to identify and remove the leftover codes from your KSU memory. You must have a programming set to access this menu (M7310, M7324, T7316).
Power down the Voicemail unit. Remove connection to voicemail ports from KSU.
1. Press [Feature] **938378 (XFtest). The password will be 266344 (Config).
2. Your display will read Feat code: and you will have options First and Exit.
3. Press First. The first stored feature code will appear, and you will have options Test, Back, and Next.
4. Press Test. Your options will read Remove and OK. Press Remove.
5. Once the feature code is removed, press Next to go to the next code.
6. Do this with all codes until your display reads None Registered
7. Release
Restore connections to the voicemail ports from the KSU. Power the system back up.
The feature codes will be restored to the correct defaults with the completion of the voicemail power-up cycle.

thank u

Posted on Jul 09, 2008

  • 7 Answers

SOURCE: Norstar: Inactive Feature (981)

This generally happens from one of two things. Your voice mail system is connected to your phone system through a station port. If it loses connection it will not communicate with the phone system. Loose wire or connection can cause this. or it has just crashed and will need repair or replacement.

First thing you want to do is unplug the unit wait 15 minutes and plug it back in. wait 10 minutes Try feature 981 from a set that has voicemail. if nothing. hit feature 985 from a m7310 set or a m7324 set not a m7208. If it comes back with inactive fearture now your connection between the units is bad or the unit itself is bad. If it comes back with the voicemail intercom # and you cant get into any mailboxes it has lost all programming.Try this first.

Posted on Oct 23, 2008

  • 4 Answers

SOURCE: Feature 981 is displayed as an inactive feature and not available

Try powering off the voicemail system and and then power it on again. I've had it happen many times that after a power failure they just don't boot up correctly.

Posted on Jul 30, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Messaging is inactive on all lines after push functions button and enter 981


Hi. Inactive feature often means that there's a problem with your connection to the call pilot. Do you have lights on your call pilot? Did you assign a mailbox to the extension you're working on? Did you remember to connect the call pilot to a station port?

Jun 11, 2015 | Nortel T7316E 2-Line Corded Phone

1 Answer

Unable to access voicemail feature inactive


This means the system can no longer communicate with the voice mail. You can try to locate the voice mail and power cycle the unit to resolve the issue, If you still get inactive feature after the reboot you will need to replace the vms.

Mar 18, 2014 | Nortel Networks T7316E Telephone Platinum...

1 Answer

How to reactive feature 983 on M7310


reset the password read your owner manual, and proceed with the steps they recommend., Use the section troubleshooting and fix it.
God bless you

Sep 20, 2012 | NorStar M7310 Corded Phone

1 Answer

Hi there, Feature 983 gives me inactive feature message, can't forward calls, voice mail not working, etc. We had a short power outage the night before these symptoms began. Do I need to turn the power off...


Cycle the power on the voicemail system and that should solve the problem. If you still get the "Feature inactive" message, you may have to replace the voicemail power supply or get the voicemail system repaired.
Good Luck!

Dec 21, 2009 | NorStar Cics 6.1 & Call Pilot 100...

2 Answers

Feature 981 is displayed as an inactive feature and not available


Try powering off the voicemail system and and then power it on again. I've had it happen many times that after a power failure they just don't boot up correctly.

Jul 06, 2009 | NorStar Startalk Flash 2 Phone

1 Answer

Hi.. i have a 2004 range rover and on the message center it tell me that the air suspension is inactive, hdc is inactive as well as selflevel air suspension is inactive... is there any way i can...


The EAS can have many different faults that will give the same warning. I have had several air susp problems. First try to disconnect the battery, wait several minutes reconnect then drive car making at least on full circle. If lights remain, air pump (under spare tire ) can be checked, also valve under a cover behind right front wheel, other than these areas, the Testbook diagnostic at dealer will determine if any other parts are source of problem. Unfortunately, with the complexity of the system many other parts Height sensors, etc, etc can also cause the error message. Good Luck.

Jan 24, 2009 | Land Rover Range Rover Cars & Trucks

1 Answer

From orange to O2


you could try this

By doing the reset (1st temp) you will lose all your
data ie contacts, messages, photos, videos etc etc so
back them up on your pc first.
Take out your sim card and follow the instructions below :
1st temp. put this number in the keypad
*2767*3855# let it reboot(restart)
now its ready for permanent.
Put in a sim card of a network that the phone won't
except and follow the instructions below.
( If you can't type anything with a locked sim
card inserted just take it out and do the next
step without a sim card in the phone)
Don't worry if your screen shows - - - - - - - when typing
it is supposed to do this.
Permanent.
ENTER :
*7465625*638*00000000*0000000
0#
NEXT ENTER
#7465625*638*00000000#
AND THEN *#7465625# to check the locks....all locks are
inactive...these are all the locks...
network lock - inactive
subset lock - inactive
sp lock - inactive
cp lock - inactive
sim lock - inactive
activa lock - inactive
phone lock - inactive
auto network - inactive
auto subset lock - inactive
auto sp lock - inactive
auto cp lock - inactive
auto sim lock - inactive
Enjoy !
This procedure does not change your imei number at all

Oct 30, 2008 | Samsung U900 Soul Cellular Phone

1 Answer

Inactive feature when trying to get messages


How can I find out the extension Number of my phone set?

Oct 22, 2008 | Nortel Business Series Terminal T7208 -...

1 Answer

Norstar: Inactive Feature (981)


This generally happens from one of two things. Your voice mail system is connected to your phone system through a station port. If it loses connection it will not communicate with the phone system. Loose wire or connection can cause this. or it has just crashed and will need repair or replacement.

First thing you want to do is unplug the unit wait 15 minutes and plug it back in. wait 10 minutes Try feature 981 from a set that has voicemail. if nothing. hit feature 985 from a m7310 set or a m7324 set not a m7208. If it comes back with inactive fearture now your connection between the units is bad or the unit itself is bad. If it comes back with the voicemail intercom # and you cant get into any mailboxes it has lost all programming.Try this first.

Oct 10, 2008 | NorStar M7324 Telephone

Not finding what you are looking for?
NorStar T7316E Corded Phone Logo

2,612 people viewed this question

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts

Marvin
Marvin

Level 3 Expert

82313 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers

Jose Ma DM.
Jose Ma DM.

Level 3 Expert

512 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...