Question about Janome Memory Craft 10000

Open Question

Digitizer does not recognize my dongle

I have a new computer and have attached my dongle via a USB port. Digitizer does not recognize that it is there and gives me the error message that HASP not installed. I have tried reinstalling Digitizer twice, both with the dongle attached and not attached. Digitizer is Ver 2.0F

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 15 Answers

SOURCE: MC 10000 Digitizer 10000 Error Message

Try downloading the updates for your software from Janome Global, downloads, software. Version 1 needs patches to make it compatible with XP. The most current Version for the 10000 software is 2.21, and the upgraded program is Digitiser pro/MB , a much more stable and far easier version to work with. The upgrade has to be purchased via a dealer or direct from Janome.

Posted on May 20, 2008

Ad
  • 13433 Answers

SOURCE: Loaded 3D Embroidery software on

1st try another usb port
2nd uninstall the software and plug the device in only after you have reinstalled the software and you are asked to plug it in. If it doesn't ask then install the software first and try again.

You can also right click on my computer and select manage.
then on the left side of the window select device manager, unplug and plug back the usb dongle and see if any devices appear or disappear also note any yellow ! marks. you may have to press the scan for new hardware button or right click on the window to scan for hardware changes.

Posted on Jun 18, 2008

taran_2005
  • 10515 Answers

SOURCE: Cannot open Bernina Software - States Hasp not installed -100 -

More likely the software you have is a corrupt one or is not compatible with windows ME.
However, to be on a safe side, follow the steps :-

 1. Remove the dongle from the USB port.  2. Uninstall the software.  3. Restart the PC.  4. Download the software.
 Make sure that the software is compatible.
 Unless change the CD or download the software from some different website ( In case you are downloading it from a particular website ).
Thanks.

Posted on Mar 25, 2009

SewCreative
  • 15 Answers

SOURCE: Digitizer 2000 - Dongle ?

I'm going to assume that you mean the Digitizer 2000 software.

Unfortunately, your best bet will be to either wait and see if another copy (complete with dongle) shows up on eBay or upgrade to the Digitizer 10000 version (while Customizer 10000 is NOT compatible with the MC9000, Digitizer 10000 IS), either via your local dealer or snagging it on eBay.

Right now, there's two auctions on eBay for the Dig 10000. It seems to run roughly around $300-400.

Best of luck to you!

Posted on Apr 15, 2009

  • 371 Answers

SOURCE: No Dongle Attached Error Msg

You might want to take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Good luck.

Posted on Feb 13, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What can i do, my digitizer jr dongle is not recognized on my laptop?


Does the dongle attach to the serial port on the computer?

It may be that the software only recognizes a particular port (e/g: COM2:) and your PC's port is configured as COM1...or vice-versa.

May 03, 2014 | Sewing Machines

12 Answers

Loaded 3D Embroidery software on computer but will not recognize the dongle plugged in to the usb port. Drivers for dongle did not automatically load, went online to find a HASP file (driver I think) and...


1st try another usb port
2nd uninstall the software and plug the device in only after you have reinstalled the software and you are asked to plug it in. If it doesn't ask then install the software first and try again.

You can also right click on my computer and select manage.
then on the left side of the window select device manager, unplug and plug back the usb dongle and see if any devices appear or disappear also note any yellow ! marks. you may have to press the scan for new hardware button or right click on the window to scan for hardware changes.

Jun 18, 2008 | Husqvarna Rose

1 Answer

I just installed my designer software onto a new computer that doesn't have a 25 pin printer cable, however, I bought a usb/25 pin cable and have the dongle attached...but the software says the dongle...


Your software still is looking for the 25 printer pin connection from the motherboard. I don't know computer set up from an engineering concept, but I do know that the usb connection you purchased doesn't work with that software. You'll need to either get the new software or a used computer with the printer port hook up.

Nov 01, 2009 | Husqvarna Designer I

1 Answer

What Version of VIP customizing is for Designer 1 USB stick


When you purchase the Husqvarna Viking software it comes with a code key called a "Dongle". It plugs into a usb port and "unlocks" the software. You can't just load the software and have it work without the dongle and you cannot just purchase a dongle. That software is about 3 versions old and is not being supported anymore by Viking. Their new software starts at $400 and is called 4D embroidery. Their web site shows what it can do.

May 21, 2009 | Husqvarna Viking 1

1 Answer

Digitizer 2000 - Dongle ?


I'm going to assume that you mean the Digitizer 2000 software.

Unfortunately, your best bet will be to either wait and see if another copy (complete with dongle) shows up on eBay or upgrade to the Digitizer 10000 version (while Customizer 10000 is NOT compatible with the MC9000, Digitizer 10000 IS), either via your local dealer or snagging it on eBay.

Right now, there's two auctions on eBay for the Dig 10000. It seems to run roughly around $300-400.

Best of luck to you!

Mar 04, 2009 | Janome Memory Craft 9000 Computerized...

1 Answer

Looking for Dongle and Power Cord for Memory Craft Digitizer 2000


The only way to get a new dongle for your software is to purchase a new software package.

You can call Janome and ask them ... but I'm 99.9% sure that they'll tell you the same thing. :(

Feb 09, 2009 | Janome Memory Craft 9000 Computerized...

1 Answer

MC 10000 Digitizer 10000 Error Message


Try downloading the updates for your software from Janome Global, downloads, software. Version 1 needs patches to make it compatible with XP. The most current Version for the 10000 software is 2.21, and the upgraded program is Digitiser pro/MB , a much more stable and far easier version to work with. The upgrade has to be purchased via a dealer or direct from Janome.

Apr 16, 2008 | Janome Memory Craft 10000

1 Answer

Connecting Reader Writer Box To New Computer


After checking with the Dealer, I was told my old Reader/Writer Box & embroidery software is not compatible with Windows Vista. I will have to purchase a new R/W Box which has a USB cable & a different type of dongle.

Feb 20, 2008 | Husqvarna Viking 1

2 Answers

Donegal


This must be wrong. As long as you have the dongle, and its an original one. Janome should swap it for a new one. You might have to pay for the exchange but it should be aloot cheeper than buying a new.

If not, send me an email on tonje (at) tonje . no and I will give you a good price for a new Digitizer Pro v.2.0

Jan 08, 2008 | Janome Memory Craft 10000

Not finding what you are looking for?
Sewing Machines Logo

Related Topics:

351 people viewed this question

Ask a Question

Usually answered in minutes!

Top Janome Sewing Machines Experts

Tally Girl
Tally Girl

Level 3 Expert

1133 Answers

Douglas Plant
Douglas Plant

Level 2 Expert

194 Answers

Eva Hack

Level 1 Expert

25 Answers

Are you a Janome Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...