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Freezer not freezing

Freezer no longer freezing , not sure its even cooling on either side.

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Is the compressor motor running.If no check starter/overload relay.
Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

Posted on Jul 11, 2009

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1 Answer

Freezer not freezing food


Hi webdeb1228 - Hello - Sounds like the unit could possibly have a floating restriction in the lines or something more complicated like an issue with the sealed system that only a professional can help with. This can include the compressor not working correctly, the evaporator fan not turning, or even coolant in the lines not at the correct levels to properly cool. If the compressor is running, humming, or even a little warm then that is typically normal. I suggest cleaning the unit out including the coils you can reach, and make sure no food items are blocking any vents in the unit. Also try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If any suggestion proves to be ineffective contact a professional to move forward accurately.

Jan 14, 2013 | Frigidaire FRS6R5EMB Side by Side...

1 Answer

Freezer side is working, but frige side isn't cooling?


Probably a defrost problem. I would suspect that the freezer is not as cold as it should be, even though it still freezes ice cream.
It could be air circulation, so make sure you have not packed the freezer or refrigerator too tightly and blocked the cross over vents.

To check if the problem is the defrost system, look in the louvered vents, or around the fan, to see if there is thicker accumulations of frost/ice on the cooling coil.

Dec 17, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

Whirlpool Side by Side: Freezer freezes refrig doesn't cool.


check for a blockage. There is only one cooling section, divided by airflow for freezer / fridge.
Perhaps something sticky is in the vents, or the freezer section has poor airflow, resulting in ice formation.
Unplug the unit for several hours, clean out vents, and make sure freezer section has good airflow from the vents.

Aug 30, 2009 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Freezer working but not colder enough to freeze.


It will usually take 24 hours for the fridge/freezer to adjust fully to the temperature settings.

It is also possible that the defrost timer cycle was going into or just coming out of the defrost cycle, thus it could have delayed the start of the cooling cycle, so give it a little time to determine if the freezer is working.

If, not freezing after 24 hours, let us know and we'll go from there.

It takes longer for an empty freezer to get and hold temperatures, so it is always a good idea to have the freezer loaded with bread (thirft store bargains are cheap) or jugs of 3/4 full water (water takes longer to freeze than bread thou).

Hope you find this very helpful and best regards!

Aug 18, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Not cooling or freezing


bimetal switch not working. change it.

Aug 02, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Kenmore Coldspot side by side fridge/freezer no longer cold.


The black thing is the compressor. It should run warm but not hot. This usually indicates it's time to clean the condenser coils under the refrigerator. Try using a long soft brush and your vacuum cleaner.

May 03, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Freezer problem


Have you checked the Heater element for the defrost to see if it's good? It sounds like the coils inside your freezer are freezing over into a solid block of ice which in turn will cause it to stop cooling.....efficiently. When you leave the unit unplugged, it gives the unit a chance to thaw and it work properly until the coils freeze over again. If heater is not the problem then Defrost Thermostat probably is. Both located in back of Freezer.

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