Question about Canon FAXPHONE L80 Laser

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I have a FAXPHONE L80 and I'm able to send Faxes, but I cannot receive them. I just changed companies from ATT to Comcast, but I have a dial tone in my Faxphone. I'm now have setup as DRPD, but I cannot change the setting because The FUNCTION KEY is not working. PLEASE HELP!!!!

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  • realtornelly Jul 12, 2009

    I already have a Fax number different from my home telephone number.
    I also tried to unplug everything and reset my Fax, but it's not receiving faxes. As I said before, the FUNCTION KEY is not working, and I cannot change the setup that I had before with ATT.

  • realtornelly Jul 12, 2009

    Is there any way that you could help me to repair this key..? As you know, money is thight.

    Thanks in advance!

  • realtornelly Jul 12, 2009

    It seems too coincidental that the function button would stop working the day the service changed from AT&T to Comcast (unless it was broken before that but didn't need to be used for anything until now). It does beep when you hit it. It's just that nothing changes on the screen. The screen is set on DRPD mode. If someone trys to fax, I can pick up the receiver, then hit Start/Copy, hang up the receiver and the fax will print. What isn't working right now is the fax machine won't pick up on it's own like it did for me up until the day I switched to Comcast.

  • realtornelly Jul 12, 2009

    Yes, I do have a manual, but it says the same thing you are saying: Start with the FUNCTION key to reset the Fax.



    Unfortunately, this is the key that is not working.

  • realtornelly Jul 12, 2009

    emissionwiz tried to be very helpful, but, unfortunatly, the problem started with the change in companies and a malfunction of a Fax key.

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WITHOUT THE FUNCTION KEY WORKING YOU CAN'T ACCESS THE MENU SO U CAN SET UP THE MACHINE TO RECIEVE FAXES, YOU MUST GET THE UNIT REPAIRED BY A AUTHORIZED CANON REPAIR STATION.

Posted on Jul 12, 2009

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  • Marvin
    Marvin Jul 12, 2009

    THIS KEY MALFUNCTION IS CAUSED BY A CIRCUIT BOARD FAULT UNDER THE KEY IT SELF, THE CONTACT PAD IS DEFECTIVE, SHORT OF REPLACING THAT CIRCUIT BOARD THERE IS NO WAY TO WORK AROUND THIS, AS I SAID WITHOUT THAT KEY YOU CAN'T ACCESS THE MENU TO SET UP TO RECEIVE FAXES

  • Marvin
    Marvin Jul 12, 2009

    DO U HAVE THE USER MANUAL FOPR THIS?

  • Marvin
    Marvin Jul 12, 2009

    HERE IS THE LINK TO THE USER MANUAL ON PDF, I AM READING IT BUT THOUGHT U MIGHT FIND THE ANSWER TO YOUR QUESTION AND ALSO EXPLAIN OTHER ISSUES YOU MIGHT HAVE IF U DON'T HAVE THE MANUAL

    http://static.compusa.com/pdf/canon-FAXP...

  • Marvin
    Marvin Jul 12, 2009

    OK JUST READ YOUR LAST POST, HAVE READ THE SAME THING SO MY EXPERT ADVICE IS YOU NEED TO HAVE THE MACHINE REPAIRED, UNTIL THE "FUNCTION KEY" IS FIXED U ARE STUCK, BUT THE REPAIR MAY COST MORE THAN THE MACHINE DID SO A NEW ONE IS ALSO A REASONABLE CHOICE OVER REPAIRING THIS ONE.

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I did the same thing...comcast stated that they could not get my other fax number and gave me a temp.number.... to check the line ..plug a phone in it and listen for a dial tone... if you hear it the lines good and if you need the number for it ,you will have to call customer service and they will give it if its a tempoary number they issued....another thing your fax may do is, go into default mode, and you will have to enter EVERYTHING back into it..Try unplugging it and then reset it...hopfully not and I hope this helps you and GOOD LUCK with Comcast...they ****...hope you have better luck

Posted on Jul 12, 2009

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