Question about SanDisk Sansa e200 MP3 Player

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Media Converter says "Quicktime not installed"

I installed the latest Quicktime Player (Version from Apple's website and after I "drag and drop" my .avi file and hit "Convert," I get the message "Quicktime not installed."

I have removed both the Media Converter and Quicktime Player several times using XP "Add/Remove" in the Control Panel and then reinstalled QT first, restarted, and then installed Media Converter and restarted. When I try to convert my .avi file again, I still get the message "Quicktime not installed." What gives? Am I missing something?

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  • Anonymous Apr 01, 2008

    Same as him/her.

  • Anonymous Nov 30, 2008

    i have the same problem



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Restart your computer and retry

Posted on May 26, 2008


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Posted on Jan 02, 2017


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Hi Stan,

You need to transfer the videos using Philips songbird to avoid any playback issues. Make sure that you also have the latest version quicktime and Windows media player 11 or higher installed on your computer before installing the Songbird.

You can download and install quicktime from:

Here is the link to download latest version of Songbird:

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