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My hp 7410 printer says ''remove and check cartridge on right'' I did this several times and even bought a new one'' I does not work. I tried cleaning it, it does not work. I have always used HP cartridges for the printer which is over a year old. How can I fix this problem? I would like my e-mail address to not be posted for privacy reasons, but please do e-mail me an answer directly. Thanks

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My hp 7410 printer says ''remove and check cartridge on right'' I did this several times and even bought a new one'' I does not work. I tried cleaning it, it does not work. I have always used HP cartridges for the printer which is over a year old. How can I fix this problem?

Posted on Dec 30, 2009

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Why does my hp 7410 all in one ask me to remove and check color cartridge?


Yeah, as I am a victim to this very same problem, the other guys are right. The metal spring that is part of the ink carriage becomes a hole punch for the ribbon cable right behind the unit. Now you have a useless printer that you think has faulty ink cartridges, but in fact it's a faulty printer. Because of this design flaw, HP should compensate each and everyone of us, no matter how long ago the purchase of the printer was. I bought mine in 2006 for over $600 and for such a little thing that will break at some point, causes such a huge problem. It's caused by you putting the ink cartridges into the unit. You don't have to be aggressive with the install for the failure to occur, normal installs will cause the same affect. My suggestion to you my friend is to put it up for auction on eBay and use that money for a new printer. Gots me a HP OfficeJet Pro 8600 Plus that was 1/3 the cost of the 7410, with pretty much the same features and more!

Jun 06, 2014 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Hp 7410: Error msg: Remove and check color cartridge. Is this a deathnell for this machine? I cannot seem to get past it even after removing and replacing.


There are several possible issues causing the problem. The color cartridge could be faulty. The contacts on the cartridge and the associated contacts inside the printer may be dirty. Finally, the cartridge chute may be damaged or printer may need service.

You can try a new HP cartridge. Next try cleaning the contacts with distilled (or bottled water) and Q-tips or lint free cloth. With the printer on, open the lid and remove the cartridges when they stop moving. Disconnect the power cord from the printer to stop the machine in the open state. Clean the cartridge contacts and the matching contacts in the machine. Dry the contacts with a new Q-tip or wait 10 minutes before replacing the cartridges. See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=391194 for pictures. Then close the cover and reconnect power cord. You can repeat the cleaning step if it doesn't solve the problem.

If this doesn't work, look at the cartridge chute area to see if the spring is dislodged or the tab is broken. Again see the link above. In that case, the unit needs service. If it is under warranty, contact HP. Otherwise, decide if it is worth the repair cost.

I hope this helps.

Cindy Wells

Aug 17, 2012 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Error message says "Remove and check cartridge on right" Its a new cartridge I've been using for a few weeks and it has been working fine. I have removed cartridge several times and even cleaned contacts....


The electronics on the cartridge have gone bad. Sometimes cartridges short. Take the cartridge back to where you bought it (they should give you credit for any remaining ink) and buy a new cartridge.

Aug 10, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

ERROR signal - Remove and check cartridge on right - checking


YOUR PRINTER/SCANNER MIGTH BE UVER USED AND HAS TO REPLACE SOME PARTS
ROLLERS, GEARS, OR PUT SOME GREASE TO AVOID TOO MUCH FRICTION

Mar 18, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My 7410 keeps saying to add a black ink cartridge but i did


Remove black cartridge and check to insure the spring has not broken loose.

Jan 14, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Error message says check color cartrigdge even


You did take the protective film off the new cartridge, correct?, could also be the contacts that recognize the cartridge ae dirty, also, try unplugging the power cord on the printer and plug back in to reset

Aug 22, 2009 | Office Equipment & Supplies

1 Answer

My HP Officejet 7410 xi is showing an error message that states "Remove and check color cartridge". I have tried replacing the old cartridge with two separate new ones and I still get the error message.


Apparently, there is a known problem with this printer series (7310 / 7410). When you replace the cartridge, there is a metal wire that keeps the cartridge in place. This wire comes away from the wall as you slide the cartridge in and makes a hole in the ribbon cable.

Unfortunately, there is not much that you can do, other than to contact HP. Hopefully, your printer is still under warranty.

Jun 15, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 7410 printer displays error ''remove and check colour cartridge


I think that spring must have gotten loose that holds the cartridge in place, right hand side, put it back where it belongs, might want to compare with the other, black cartridge side.  Good Luck!

May 13, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP OFFICEJET 7410 ALL-IN ONE PRINTER GIVES MESSAGE TO REMOVE/CHECK CARTRIDGE ON RIGHT EVEN AFTER NEW HP 96 BLACK AND HP 97 TRICOLOR CARTRIDGES INSTALLED.


Were you sure to (1) remove the blue tape over the contacts, and (2) not to touch said contacts? You can try cleaning them with a lint free cloth and distilled water or isopropyl alcohol.

Jan 23, 2008 | Computers & Internet

5 Answers

HP 7410


Sounds like a bad cartridge, you may want to try an original, it may be worth the cost instead of a new printer. First clean contacts on printer w/alcohool and put the cartridge back in. Not fixed try a new one may be worth the $40

Oct 09, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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