Question about iRiver H10 MP3 Player

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IRiver H10 My H10 works perfectly fine except when i connect it to my laptop.I connect it to the compter. On the H10 it says USB connected but it doesn't show up on the computer. I've tried multiple times but it doesn't show up. I've reset the H10 and put it back in the computer but it doesn't work.If you know how to help it will be great thanks.

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Re: iRiver H10

You have all posted different issues into one forum - bad idea.

For the laptop people - many laptops have USB ports that do not have enough power to drive/charge an Mp3 player - must use USB 2.0 ports.

"HD Audio Bus" guy - go here for the missing driver: Go to Microsoft's own site, and try the hotfix/driver:

Woest - Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Posted on Jun 13, 2008

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When i attach my H10 to the comp it says it dosent recognise it and that it malfunctioned even though its working fine. Can you pleaaaaase help? regards Lincoln

Connect your mp3 again with your computer and hold the USB cable tightly then it will connect.
Thanks and please rate.. :)

Jan 05, 2010 | iRiver H10 MP3 Player

1 Answer

Iriver h10 when switch on it shows system file missing connect h

I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

Jul 16, 2009 | iRiver H10 MP3 Player

1 Answer

IRiver H10 20 gb System files

check around this forum for an answer: users

Mar 04, 2009 | iRiver H10 MP3 Player

2 Answers

Pc doesnt recognize iriver ipod

first of all iriver is not an ipod
try to download the driver named iriverplus that shuld work

Jan 29, 2009 | iRiver H10 MP3 Player

3 Answers

My iriver plus3 software does not detect my iriver h10 player


Oct 15, 2008 | iRiver H10 MP3 Player

4 Answers

Iriver h 10 mp3

OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

Sep 25, 2008 | iRiver H10 MP3 Player

1 Answer

H10 6gb

iRiver H10 - Missing System Files
You must be connected to the internet for this to work: 1.Download the MTP Firm Updater Utility from iriver website - (Audio Jukebox --> H10) 2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this) 3. Select Recovery 4. Finish going through wizard 5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
Good luck!
-Tha Mp3 Doctor

Aug 26, 2008 | iRiver H10 MP3 Player

10 Answers

System files missing

I fixed this problem for my mate, here's what I did:

1) plugged in H10 to pc that didn't have any iriver software on it
a) I've read if you press the "o" button on the iRiver H10 when connecting it will just connect as a usb mass storage device
2) the H10 now appears as a mass storage device
3) right click on the drive, and select format ( I choose quick format)
4) install the iRiverFirmware updater from
5) when you run the updater, it found the H10, then asked if the device was from USA or Europe, mine was from Europe
6) It stated that the iRiver firmware was v0.0, and would install v2.51 (I've seen v2.53 available on the european iriver website but could not download it).
7) proceed with installing the updated firmware
8) on the last screen it says, unplug to complete firmware update - NOTE press Finish first before unplugging
9) switching on the iRiver it 'rebooted' a few times and then when the menu appeared, I connected to the pc and just dropped some mp3 files into the music directory and all was okay.

hope this helps.


Sep 21, 2007 | iRiver H10 MP3 Player

1 Answer

IRiver H10 20 GB

Hi Vera I am using windows2000 OS, can not yet justify a faster Pc to run XP .. following is what I use to load and manage my MP3 audio files on my H10 20GB >using an alternative to WMP 10, I use 'EasyH10' .. prepares an H10 player without iriver plus or Windows Media Player 10 based on music and playlist files transferred manually using windows Explorer easyh10-15.exe Info re Easy_H10 URL URL download '' - connect USB cable between Pc and H10 - place H10 in 'Lock' position - use a tool ( refashioned paper clip ) to press the reset button - start H10 in USB Mass Storage Device Mode... Hold down 'O' button, continue holding 'O' button while you press the 'On / Off ' button until screen displays USB connection, after emergency display - In Windows Explorer locate the ' removable drive' - Transfer your music files with tag information to 'Music' directory on H10 - Run EasyH10 - for Media database construction to display songs in MUSIC mode. - Playlist conversion, a necessary process for your playlist files to become compatible (recognizable) with an H10 player. - EasyH10 also imports/exports tuner presets from/to a text file. Prh

Mar 18, 2007 | iRiver H10 MP3 Player

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