We've changed it from a PDF to an EPS, as well as preflighting. We are printing directly from the printer because it would not fully print from the computer. The JPG seems to work but it lowers the quality. I still want to know why it isn't printing the PDF.
You do not state the error message, but the first thing that I would do is ensure that you have the latest firmware for the printer installed. go to HP's website and download the current firmware and install it.
First of all, can your so called pdf open in Adobe Acrobat Reader, if not, then you need to first convert your JPG into a PDF. You need a program to do this. But if you can open it in Reader, then you need to print it from there. Try one of these solutions.
SOURCE: Not able to print directly on CD/DVD
Printing Directly onto a CD or DVD in Roxio Express Labeler
1 - Options button
1 - Disc Titles button
Figure 4: Edit Disc Title screen
1 - Background button
1 - Print button
SOURCE: HP DesignJet 1050C stops printing - no error message
check all connectors on main pca. check trailing cables on carriage assembly. main pca may be bad.
SOURCE: Printing to HP Designjet T1200 from Linux, RHEL
This can happen due to the firmware on the plotter, even if it happens only with some postscript files.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=3980523&prodTypeId=18972&objectID=c02189041
SOURCE: When printing a PDF File I get this error Task:
Download the newer verson of firmwere your problem will be resolved....
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