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To Whom It May Concern: On June 18, 2009 I purchased a copy of the Recover Data for Linux - Home User License, Item# Recover Data for Linux(Linux) for $45.00 USD, by Recover Data Tools, to try to recover a Compaq Wide SCSI Hard Disk, Product AA03631AC6 and Revision 3A06, which was my 5th hard disk in my desktop system. I am currently using the Mandriva Linux 2008 Spring Operating System. My system consists of an AOpen AX4B-533 motherboard with an Intel(R) Pentium(R) 4 CPU 2.40GHz (100x17.0) with a Phoenix/Award BIOS Version R1.11 03/13/2003-i845E-W83627-6A69VABHC-00, 2Gigs DDR RAM, Radeon 9250 with 256 Megs VRAM, ADM983 Linksys EtherFast 10/100 PCI card, QLogic C21 Dual Ports Ultra 2 SCSI PC2010403-09 Host Adapter ‎ISP1020 Fast-wide SCSI Card with SCSI BIOS Version 6.26, and the connected SCSI devices are as follows: Identification Vendor: IBM Description: ‎IC35L018UWD210-0 Disk identifier: ‎IBM IC35L018UWD210-0 Media class: ‎hd Bus identification Vendor ID: ‎0x0000 Device ID: ‎0x0000 Sub vendor ID: ‎0x0000 Sub device ID: ‎0x0000 Connection Bus: ‎SCSI Channel: ‎0 Logical unit number: ‎0 Device Old device file: ‎/dev/sda Partitions Primary partitions: ‎1 (sda4) Extended partitions: ‎2 (sda5, sda6) Misc Geometry: ‎2231/255/63 (CHS) Disk controller: ‎0 Module: ‎qla1280 Identification Vendor: ‎COMPAQ Description: ‎DCHS09U Disk identifier: ‎COMPAQ DCHS09U Media class: ‎hd Bus identification Vendor ID: ‎0x0000 Device ID: ‎0x0001 Sub vendor ID: ‎0x0000 Sub device ID: ‎0x0000 Connection Bus: ‎SCSI Channel: ‎0 Logical unit number: ‎0 Device Old device file: ‎/dev/sdb Partitions Primary partitions: ‎1 (sdb4) Extended partitions: ‎1 (sdb5) Misc Geometry: ‎1107/255/63 (CHS) Disk controller: ‎0 Module: ‎qla1280 Identification Vendor: ‎IBM Description: ‎DCAS-32160W Disk identifier: ‎IBM DCAS-32160W Media class: ‎hd Bus identification Vendor ID: ‎0x0000 Device ID: ‎0x0002 Sub vendor ID: ‎0x0000 Sub device ID: ‎0x0000 Connection Bus: ‎SCSI Channel: ‎0 Logical unit number: ‎0 Device Old device file: ‎/dev/sdc Partitions Primary partitions: ‎2 (sdc1, sdc2) Misc Geometry: ‎263/255/63 (CHS) Disk controller: ‎0 Module: ‎qla1280 Identification Vendor: ‎IBM Description: ‎DNES-309170W Disk identifier: ‎IBM DNES-309170W Media class: ‎hd Bus identification Vendor ID: ‎0x0000 Device ID: ‎0x0003 Sub vendor ID: ‎0x0000 Sub device ID: ‎0x0000 Connection Bus: ‎SCSI Channel: ‎0 Logical unit number: ‎0 Device Old device file: ‎/dev/sdd Partitions Primary partitions: ‎2 (sdd2, sdd3) Extended partitions: ‎2 (sdd5, sdd6) Misc Geometry: ‎1115/255/63 (CHS) Disk controller: ‎0 Module: ‎qla1280 and a TOSHIBA CD-ROM XM-3401TA SCSI CDROM drive, a Cypress Semiconductor Corp. USB-2.0 IDE Adapter to NEC DVD_RW ND-3550A drive, an Iomega Model: ‎ZIP 100 ATAPI disk drive and a Teac 1.44M 3.5 inch floppy disk drive. However, I seem to lost my 5th hard disk, which I have all my files on and Mandriva Linux 2008 Spring OS. I have been running AutoCAD Release 13 for Windows through WINE on this hard disk and I am not sure if it overwrote something on this hard disk to make the file system not be recognize any more. This is the first time I had a problem like this with Linux. The hard disk runs and shows up on the POST QLogic QLA1020X SCSI device scan list and if I go into the QLogic Fast!Util SCSI Version 1.33, firmware based hard disk diagnostics, I can run the Verify Media Test for bad blocks, which will continue through the whole hard disk without detecting any bad blocks. The total number of blocks for this hard disk is: 43D635F. However, I have downloaded your Recover Data for Linux Platform software and installed it with the license key code but the program doesn't find the hard disk. Normally this hard disk would be designated as /dev/sde hard disk device under Linux but now it's undetected and won't show up. However, Partition Magic 8.0 finds it under DR-DOS 7.03 and show all the partitions on that hard disk as being in tack even though it doesn't fully support Linux's ext3 partitions to fix any problems it finds. So the data on this hard disk must be still in tacked. How can I restore the hard disk to access it and preferably without costing a lot of money? Please email me back ASAP! Thank you, David A. Smith

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  • davidasmith0 Jul 11, 2009

    No, I haven't tried booting Sprinrite. Will it work with Linux ext3 partitions? Does it require Microsoft Windows? Where can I purchase an image to download and burn to either a CD or DVD? I have sent email to Data Recovery Support but no response and they claim to have 24/7 support.

    Thank you,


  • davidasmith0 Jul 12, 2009

    My email address is:

    This is very kind of you to do this and I sure appreciate it. I will let you know how it works.

    Thank you again for your help,


  • davidasmith0 Jul 13, 2009

    Dear Raymond,

    Thanks for emailing me the Sprinrite.iso image file. I have tried
    burning it to a CD-RW but it doesn't boot. In fact, the .iso file seems
    very small, like 1.5 Megabytes in size. I used K3B to burn the
    Spinrite.iso and I sent you a reply email with the attached log file result from the K3B program.

    Thank you,


  • davidasmith0 Jul 18, 2009

    Yes, Raymond sent me two CDs, which came yesterday afternoon and I successfully made a bootable
    SpinRite 6.0 CD and ran it and it found my 5th SCSI hard disk with it's
    all partitions in tack. I first ran the level 2 recovery check and it
    didn't find any errors. So then I ran the level 3 test over night and
    it found a couple of errors that it recovered and fixed. However, when
    I boot Mandriva Linux 2008.1 from my 1st hard disk, I still can't
    access the 5th hard disk with neither Gparted, fdisk or the Mandriva
    Manage disk partitions from within the Mandriva Linux Control Center
    2008.1. That 5th hard disk doesn't show up anywhere. I even did:

    # cd /dev/disk/by-uuid
    # ls -la
    total 0
    drwxr-xr-x 2 root root 280 2009-07-18 13:33 ./
    drwxr-xr-x 6 root root 120 2009-07-18 07:31 ../
    lrwxrwxrwx 1 root root 10 2009-07-18 07:31 0204b731-659d-4000-a164-7bc503473425 -> ../../sda6
    lrwxrwxrwx 1 root root 10 2009-07-18 07:31 12F8-1556 -> ../../sda4
    lrwxrwxrwx 1 root root 10 2009-07-18 13:32 1384ebd2-9656-11d9-97f0-79edab215a7a -> ../../sdd5
    lrwxrwxrwx 1 root root 10 2009-07-18 11:31 2076-DF3A -> ../../sdj2
    lrwxrwxrwx 1 root root 10 2009-07-18 07:31 2EE84C5FE84C2803 -> ../../sdc1
    lrwxrwxrwx 1 root root 10 2009-07-18 07:31 3E93-43AF -> ../../sdb4
    lrwxrwxrwx 1 root root 10 2009-07-18 07:31 42a57776-79aa-11d2-9620-e6a4ed5e25f9 -> ../../sdc2
    lrwxrwxrwx 1 root root 10 2009-07-18 13:33 48BF-4F70 -> ../../sdi5
    lrwxrwxrwx 1 root root 10 2009-07-18 07:31 60733da1-c141-4207-aded-c07914d480d4 -> ../../sdb5
    lrwxrwxrwx 1 root root 10 2009-07-18 11:31 7b2cec2c-f572-4a15-8a60-c66122354257 -> ../../sdi1
    lrwxrwxrwx 1 root root 10 2009-07-18 07:31 819bd2fc-3fc8-4949-96f0-8c9efadbd883 -> ../../sda5
    lrwxrwxrwx 1 root root 10 2009-07-18 13:32 f80c9fc2-85b2-11d7-86b6-00001c002b55 -> ../../sdd2

    By the way, where is the manual for SpinRite 6.0 on the CD? I only see
    a strange file on the CD that is supposed to have the manual on it,
    which is named: SpinRite v6.3431119 Retail.rar, which I can't read in

    Thank you,


  • davidasmith0 Jul 19, 2009

    It's Mandriva Linux 2008.1 Power Pack.


  • davidasmith0 Jul 22, 2009

    To Whom It May Concern:

    I would like to thank Raymond and Tim for their solutions to my 5th hard disk access problem. It was $15 well spent to get a solution so fast.

    Thanks guys,

    David A. Smith



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Hello there, David, did Raymond ever get you taken care of? I would be very careful since it sounds like he may have emailed you pirated / stolen software. There has never been a free version of spinrite so for him to email it to you is not legal.

There may be a trial version of the software out there, but that will not accomplish what it is you are trying to do. It sounds like the file system header information on the drive has become corrupted. You say that linux isn't even seeing the device at all? When you go to a terminal, go to /dev/disk/by-uuid, do a ls -la in the directory, does it not see the drive here? It definitely should.

Is the device still listed in your fstab?



Posted on Jul 13, 2009

  • Tim Grayson
    Tim Grayson Jul 19, 2009

    Hello there, you can open that rar file in linux using a utility called "unrar", not sure what distribution you are using of linux, if you tell me I can tell you how to install it. You have a ton of disks on the system, are you sure it's not one of the recognized ones under dev?

    Thanks, let me know


  • Tim Grayson
    Tim Grayson Jul 19, 2009

    Not sure if my comments are getting through, comment system is acting up, watching for your reply


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My advise is to go online at linux and get a version of the operating system ...for free ( just download it )
look for the version that is able to boot a system from the CD (bootable version ) You will find it probably as an Image file ...I dontknow exactly ...what I know for sure is that there are availableversions that will allow you to use linux directly from a cd...if Imade myself clear....after you had acces on your files just back 'em up...or copy them on another hard disk ( external) until you reinstalland verify to see what exactly went wrong ....this is the cheapersolution you will ever get ...infact I bet it will cost you just ablank cd ..and the future power bill ...Good luck !
ps this is a small linux that will work from cd ..(ISO file )

Posted on Jul 12, 2009

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Thats quite some novel..... have you tried to boot to spinrite cd and recover from there

Posted on Jul 11, 2009

  • Raymond Ramirez
    Raymond Ramirez Jul 11, 2009

    I have the disk image make your computer boot to cd the image is a linux boot.

    let me have your email and I will email it to you

  • Raymond Ramirez
    Raymond Ramirez Jul 12, 2009

    you should have got it. let me know


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