Go to dosprompt or cmd from run menu or command prompt . Type in ipconfig and press enter key . look to see if you have an ip address , default gateway and a DNS server. Suspect DNS server not available to your p.c. Check also by ping www.fixya.com and press enter. If it comes back that it can't resolve www.fixya.com
This below assumes the internet works for other web sites
Check the windows firewall settings to allow
the required ports for your game
http://portforward.com/english/applications/port_forwarding/publishers/EA_Sports.htm
May have to try different ports to find which one it is. May be able to allow the URL in the firewall settings to all ports.
may find the tcp udp ports in the games user manual if you are lucky
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