Question about Logitech QuickCam Communicate STX Personal Web Camera

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Quickcam stx I have a logitech stx and am using msn messenger. I can recieve sound but no picture. Other person is receiving me. What do I do?

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Re: quickcam stx

See section C. Windows Live Messenger, in info below.

Normal 0 Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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I do have a new computer and recently I did install Yahoo Messenger.After all I was trying to make a PC-to-PC call without any luck,because of sound unknown problem. The webcam is a Logitech QuickCamCommunicate STX. I also got a message from my computer saying that "This computer does not support the required audio compression format". I did try to make a short video and again no sound. Mistery to me,still. Any clues? Thanks,Cos.

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Check the camera settings are not too high 320x480 or similair should be enough. Have you installed Windows Messenger live, the new MSN and tried it with that? If your'e problem persists try this problem page.

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