Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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The vacuum works through the wand only. how do you get the vacuum to revert to the floor usage

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You have to put your foot on the front of the machine and pull the handle back. If it is a case of poor suction that you are experiencing, call the Dyson helpline, they will troubleshoot a possible blockage with you.

Posted on Jul 30, 2009

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Posted on Jan 02, 2017

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1 Answer

Why won't my floor attachment attach to Dyson wand


Contact Dyson regarding the fault.
There is a 5 year warranty on parts their customer service is amazing . They may send you a part to fit if faulty .

Sep 18, 2014 | Dyson DC25 All Floors Bagless Upright...

1 Answer

How to get suction to wand


Pull up the wand fully and you should hear a click. If not, make sure that the hose is not kinked. See this video: http://www.dyson.co.uk/support/dc25/dc25-irsvsye/my-machine-is-not-working/jammed-wand-video to find out how to unkink the hose. hope this helps.

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Cant take wand of hose on dyson 24


Hi Pat, it's Jack at Dyson.

This sounds very unusual as the wand should release easily from the hose cuff - just press the red catch on the hose cuff to disengage it: http://www.dyson.co.uk/support/dc24/dc24-multi-floor/maintaining-your-dyson-machine/how-to-use-accessories/the-combination-tool/how-to-use-the-combination-tool-step-2

If you're unable to remove the wand at all, please give the Dyson customer Helpline a call so our experts can provide further assistance. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Jan 09, 2014 | Dyson Vacuums

6 Answers

Hi my dyson dc18 has great suction from wand but when you got to use the vac for floors little suction but wand still got suction even while vacuming floors is it suposed to stop suction from wand


My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Apr 03, 2010 | Dyson DC18 all floors Bagless Upright...

1 Answer

Vacuum not picking up dirt


The neck in your power head is likely clogged. Disconnect from the wand and look inside. Also check the wand.Since you have suction on the bare floor the hose is likely not blocked.

Sep 11, 2009 | Kenmore 22512 Bagged Canister Vacuum

1 Answer

Clogged hose...


Hi!

Low suction, poor pickup, or no suction may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action in the Dirt Container, check for clogs. Unplug cleaner from electrical outlet. Empty Dirt Container. Check Upper Tank and Louvers for build up or clogs. Check to make sure Louvers are installed correctly. To unlock the Louvers, grasp the rim and turn toward the left. Pull straight down to remove. If the Louvers are missing or not locked into place, check and clear the tube in the center of the Dirt Container. Remove the Twist ‘n Snap Hose from the vacuum by turning to the left. Check the Suction Inlet, Hose and Hose Wand for clogs. Remove any clogs from the hose using a long, narrow object. Check the Foot Hose for clogs. If needed, remove the screw attaching the Hose Wand Base to the vacuum. Straighten the Foot Hose and unclog with a long, narrow object. If the clog persists, then check the Rotating Floor Brush the Air Passageway for obstructions.

Please do rate this solution as FixYa and revert for further assistance.


Thanks

Rylee

May 10, 2009 | Bissell 6594 PowerForce Bagless Upright...

1 Answer

Rainbow e series vaccum/scubber


If you are talking about the hard wood floor brush you hook it at the end of the one slightly bent wand. Look at the end of the brush that you would hook to the wand. In the circle opening there are two slits. On the end of the wand there are two bumps. You need to line them up, push the brush on then twist it around so it stays on. then you attach the straight wand to that and the other slightly bent wand at the other end of the straight one. It will go like this Wet hose, slightly bent wand, straight wand, slightly bent wand, and floor brush. I hope I helped. Leave the basin empty. put your water or cleaner on the floor scrub it around then turn machine on and suck it up.

Nov 30, 2007 | Rainbow E series Canister Wet/Dry Vacuum

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