Question about Maxtor OneTouch III Mini Edition 120GB External USB 2.0 Portable 120 GB IDE Hard Drive
If the drive itself is not damaged and you really do need the information on it one easy solution (easy being a relative term here) is for you to open the unit, remove the drive, and install it in your computer as a secondary drive.
When you boot up as long as the hard drive is not damaged you should be able to access it via windows explorer.
If the drive is actually what is damaged the only option you have is to contact a disaster recovery service. They will take the drive into a clean room, open it, and transfer the media to a working drive, then copy it to a new drive for you. This is a very ex$pensive process with an average cost of around $1,000.
Chances are though that simply mounting the drive on your computer will work, and that is likely your best first step.
Posted on Nov 15, 2007
Download a copy of the Ultimateboot cd and burn the iso to disk. (its free and straight forward). Then boot your computer with the CD (you might need to set your boot device to the CD in your setup, usually press F2 or del at startup) Select parted magic from the boot menu. This is a linux based program. After its loaded plug in your external drive, it should tell you when it finds the drive. In the menus from the start button at the lower left, find and start the file manager. It should show each storage device, when you select them it shows the contents, if you see the files on your external you can use the program to copy them onto your inbuilt drive or use all sorts of other backup options. If you get no indication that the disk exists you could try one of the disk repair utilities but I suspect it does become a prof job.
Posted on Jan 23, 2015
Your problem of hard disc data recovery is very critical and I strongly advise you to visit a data recovery firm before it's too late.
Posted on Jan 06, 2015
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Posted on Mar 09, 2009
These external drives have 2 components, the hard drive itself and the enclosure.
1. Listen to the drive as it turns on, do you hear any clicking or other abnormal sounds from the drive?
Clicking is a sign of a mechanically defective hard drive. If the data is super valuable a data recovery service can get it back, but they are very expensive. (Price depends on the level damage to the drive) Ontrack is generally considered one of the best data recovery services out there. Another is Drive Savers. I have personally met a few of the Drive Savers staff and have used them in the past.
There are a few 'home brewed' data recovery tricks from failed hard drives that are out there, but I don't recommend trying any of them if you are going to be sending the drive to one of these services. Sometimes they do work but in the end usually end up inflicting more damage to the drive making recovery more difficult.
2. If you don't hear anything, or anything abnormal the enclosure may have been damaged and your hard drive might be ok. The drive can be removed from the maxtor enclosure and put into a replacement one. The larger maxtor hard drives require the 'star' style screw drivers to bust into, I'm not sure what the portable ones need to get into. Be sure you use the right tools to take it apart to avoid damaging the hard drive.
Let me know and we'll go from here
Posted on Nov 15, 2007
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