Question about Samsung LNT3242H Television

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Black square My tv is connected to a motorola set top(comcast) via component cable. I get closed caption on most channels, after i enabled them in the set-top settings. I am getting a black square now. I searched for a solution but the only solution i found was to disable closed there a way i can get closed caption without the annoying black square?I need help ASAP

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Re: black square

You have 2 closed caption setting one in the tv itself and one in the cable box you can only have one on at a time .
turn the one off in the tv.

Posted on Feb 17, 2008

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Try identifying which caption is from the TV and which is from the cable box by turning the TV Closed Caption on and off while you have to sets of captioning. This will show you which closed caption never turns off.

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I have samsung tv and de comcast cable,but i try to put the close caption and isn't work,can you help me please

closed caption can be blocked by the cable box- make sure cable box is set to allow closed caption.

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be certain you are on a Closed Caption program...all PBS stations are Closed Caption, all the time.

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Try this combination.

1) Start with the cable box turned on and TV on tuned to the cable box.

2) Press the POWER button for the cable box and then quickly press the MENU button.

3) This should bring up the user setting menu. Use the arrow keys on remote to go to Closed Caption and press right arrow button this should bring up the closed caption menu.

4) Press the OK button and this should either turn CC on or off.

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6) Press the POWER button to turn the Cable box back on and the Closed Caption should be gone....

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1 Answer

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If the comcast box is hd, then you can control it from the comcast remote. To do this press cable, then power and in 2 seconds press menu to get to the hidden hd setup menu, scroll down to closed captions and set it to enabled or disabled then press power twice to get back to you rtv

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Closed caption problem

I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!

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Turn off closed caption on input(component) on Sharp Aquos 42"

I have a Sharp Aquos 46" and go a Comcast HD receiver as well, and had the same problem turning off the Closed Captioning. I order to turn it off you need to go into the box user setting by (starting w/ the cable box and tv on) pressing the power button for the cable box then the menu button for the cable box. This will open up the user settings menu. Just toggle CLOSED CAPTION to DISABLED.

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Closed caption wont turn off was solved by Bresnan tech. He told me the only way was to push the power button on my remote & then push the menu button right away & it would bring up a white screen & cc would be on it. I could't get it to work so I pushed the power button on my remote & the menu button on my motorola cable box & up came the screen & closed caption was on it. I disabled it & it took off the closed caption. Hope this helps

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your TV do not disable close caption in composite mode. It may in component mode. Please make sure that the close caption in your TV menu is not set to "text"
Please be advice that CC :Text is the ONLY one that can give you a black box.

Best regards

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17 Answers

Turn off closed caption on input(component) on Sharp Aquos 42"

This is what just worked for me. If I can figure this out, anyone can :) We have comcast cable hddvr box, motorola 3416, and a new Samsung HD Plasma, but try this no matter what you have...
turn your cable box off, and THEN press menu on the box. A white screen popped up and this is where I had to scroll down to and disable the captions. I couldn't believe this worked since I thought the cables were enabled on my TV since my captions were covering my cable menus, but it was the cable. I hope this helps.

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1 Answer


Go into your closed caption settings and most likely you have accidently activated one of the TEXT modes. Turn that off and your TV should be back to normal.

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