Hi Julia, it's Jack at Dyson.
Just to make you aware, accidental damage resulting from a drop or a fall would not be covered under your Dyson warranty, so please take care to avoid this wherever possible.
If your Dyson V6 pulses on and off when you hold the trigger down, the motor is signalling that something is blocking airflow from passing through the machine. There could be an obstruction inside the floor tool, wand or bin inlet - but it's also worth checking the flap inside the bin inlet. The flap opens and shuts to prevent debris from escaping, but it's possible it could have jammed shut when the machine fell. Our video guide may help:
If you'd like further assistance after giving this a try, just call the Dyson Customer Helpline to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
SOURCE: Dyson noise.
Check all ports for a clog, there are removable covers you can take off, also check the hose for a clog. Make sure all filters are clean. Worse case is a problem with the motor.
SOURCE: Dyson dc14 power button
I just had this same problem tonight. As I was looking on this sight to find a solution, my husband fixed it. First he removed the extended handle part, then he took the 2 screws out behind the power switch and removed the front cover (directly underneath the power button). He then removed the plastic power switch cover and took the power leads off the switch and removed the switch and tapped on it, then the little button stuck in place:) Sounds silly but it worked! Good luck!
SOURCE: dyson - can't push the vacuum
try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )
SOURCE: Dyson vacuum DC17 beater bar won't turn
sounds like the brushroll motor has gone bad. disassemble the head and check the continuity on the brushroll motor
SOURCE: whistling noise on dc25 Animal
there may be a small cut in the tube or there is something stuck restricting the suction check all hoses
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