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Julia Orchard Posted on Jun 25, 2015
Answered by a Fixya Expert

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Recently purchased a Dyson V6 Cordless Vacuum, which has fallen several times now. Since the last fall when pushing down on the power button the noise is intermittent. Why is this?

1 Answer

  • Official Brand Answer 2,572 Answers
  • Posted on Jun 25, 2015
AskDyson
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Hi Julia, it's Jack at Dyson.

Just to make you aware, accidental damage resulting from a drop or a fall would not be covered under your Dyson warranty, so please take care to avoid this wherever possible.

If your Dyson V6 pulses on and off when you hold the trigger down, the motor is signalling that something is blocking airflow from passing through the machine. There could be an obstruction inside the floor tool, wand or bin inlet - but it's also worth checking the flap inside the bin inlet. The flap opens and shuts to prevent debris from escaping, but it's possible it could have jammed shut when the machine fell. Our video guide may help:

If you'd like further assistance after giving this a try, just call the Dyson Customer Helpline to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

5 Related Answers

Anonymous

  • 1673 Answers
  • Posted on Feb 17, 2008

SOURCE: Dyson noise.

Check all ports for a clog, there are removable covers you can take off, also check the hose for a clog. Make sure all filters are clean. Worse case is a problem with the motor.

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Anonymous

  • 1 Answer
  • Posted on Nov 30, 2008

SOURCE: Dyson dc14 power button

I just had this same problem tonight. As I was looking on this sight to find a solution, my husband fixed it. First he removed the extended handle part, then he took the 2 screws out behind the power switch and removed the front cover (directly underneath the power button). He then removed the plastic power switch cover and took the power leads off the switch and removed the switch and tapped on it, then the little button stuck in place:) Sounds silly but it worked! Good luck!

Alex

  • 97 Answers
  • Posted on Jul 29, 2009

SOURCE: dyson - can't push the vacuum

try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )

Anonymous

  • 231 Answers
  • Posted on Feb 27, 2010

SOURCE: Dyson vacuum DC17 beater bar won't turn

sounds like the brushroll motor has gone bad. disassemble the head and check the continuity on the brushroll motor

Nick Olsen

  • 196 Answers
  • Posted on Jul 28, 2010

SOURCE: whistling noise on dc25 Animal

there may be a small cut in the tube or there is something stuck restricting the suction check all hoses

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Have 1 year old hand held v6 motorhead. When pressing the trigger to start. The unit surges on and off repeatedly on a 1 second pulse. How do this get corrected

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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I have a dyson V6 Mot?rhead model Ju4-us-GBR7075 My machine when I push the power button the machine stops and goes

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.


https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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My almost new dyson cordless v6 shows that it has full charge but when I push it he button it pulses on and off every 2-3 seconds

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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My dyson v6 animal surges when I push the button, the roller goes around then stops after about 4 seconds.PX6-us-HEA2023A, I put my manual away some where safe, I'm sure ill find it. Dec 2016

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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My Dyson v6 motorhead vacuuem shuts off intermitently. How do I fix this

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner shuts off intermittently. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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Just purchased the dyson V6 animal cordless vacuum. We can't pull up and remove the purple filter by the tiny little knob on top. Is there a trick? It's brand new!

Hello, this is Ava with Think Crucial.

You may refer to the online manual below on how you can properly remove your Dyson filter:

https://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/V6_SV06_Absolute_Manual.pdf

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10


https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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My Dyson V6 absolute is pulsating when I pull the trigger. I have cleaned the canister and checked for obstructions. I also cleaned the top filter.

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it maybe due to a battery of the unit. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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Dyson V6 animal powerhead starts and stops does not run continuously

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
0helpful
1answer

My Dyson v6 animal is pulsating but has been cleaned and been on charge All night

Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson+v6

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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Dyson v6 surges on and off

Hello, this is Ava with Think Crucial.

There are a number of things you need to do that may solve the issue you're having with your vacuum. First, make sure that your battery is charging and working. Second, check the MAX button. If the MAX button lights up and flashes when your Dyson cordless vacuum keeps pulsating on and off, hold the power button and depress the MAX button to turn off that function. You may have to try a few times to get the hang of it. And lastly, look for any blockages in attachments because the pulsating is caused by a lack of airflow as the motor is protecting itself by pulsating and then ultimately cutting out.

You can check this video tutorial which will teach you on how you may fix it:



You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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