Question about Rosetta Stone Spanish (Latin American) - Level I: Personal Edition Full Version for PC, Mac

Open Question

Error #5224 in Rosetta Stone

The program (Rosetta Stone latin american spanish level 1) runs perfectly for a while and then suddenly says, "there has been a minor error, click ok to continue" and always lists the same error, #5224, and skips a screen of the lesson. It will usually do this for at least two screens in a row. When it's just two screens it's not really a problem, I don't miss so much I can't pick right up again, but just now it did it for like ten screens in a row in lesson 2, and I knew I'd be lost when it started working again, so I decided to try to find out WHY it's doing this. When it did it on a different day in lesson 1, I gave up and turned it off and came back to it today, restarting that lesson from the beginning and it errored and skipped different screens this time than it did last time. Any idea what is going on?

Posted by on


2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 10515 Answers

SOURCE: Off Ebay, I purchased Rosetta


This question has been posted a couple of times in the past and many clients have a similar problem. I would be glad to post my views on this :

This usually confirms that there is a problem with the product. Have you tried to contact the seller?

On Ebay, there is a buyer's protection policy. You could go to ebay and file a dispute and leave negative feedback for the seller. This would be a big hit to the seller. Moreover, you always have an option to dispute the charge with the credit card company. Unfortunately, these are the only way to resolve the problem.

I wish i could have a better solution.

Thanks and Regards

Posted on Jul 24, 2011


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I need the activation codes for rosetta stone Latin America Version 3. I think I have the 2007 Rosetta stone program set up.

You will find the activation code inside the box on a small card, If you don't find it contact Rosetta Stone with your Order number to get new one.

Questions Rosetta Stone Community

Dec 09, 2014 | Rosetta Stone V3 Spanish (Latin America)...

1 Answer

Rosetta stone error code 3217

You should contact Rosetta Stone's customer support directly. They are excellent in helping with your computer issues. Phone number is 800-280-8172.

Sep 25, 2012 | Rosetta Stone Spanish (Latin American) -...

1 Answer

Rosetta stone doesn't detect mic on windows 7


I started to had problems with RS after I made some changes due to the error 2123, especifically, problems with the compatibility mode in RosettaStoneVersion3.exe

So. Go to Program Files-->Rosetta Stone folder-->RosettaStoneVersion3.exe. Right click on this file, Properties, Compatibility, and click on "Run this program with compatibility for Windows 7" (and check the box 'run this program as administrator').

I use Windows 7 x32. After this, RS came back to life, and I was able to use my headset with it too.

Hope it helps!

May 25, 2012 | Rosetta Stone V3 Spanish (Latin America)...

1 Answer

I have a Rosetta Stone V 3.4.5 and Win Xp. Rosetta Stone doesnt recognize the mic. What can I do to fix this error. The number of th error is 1117. My OS is Win Xp Waiting for help Alex

Create a security exception. 1. In ESET NOD32 (Smart Security 5), click Setup.
2. On the Setup screen, click Enter advanced setup... (bottom of screen).
3. On the Advanced setup screen, open Computer -> Antivirus and antispyware -> Exclusions.
4. Click Add , locate/select the Rosetta Stone Version 3 executable, then click OK. (In my case, the executable was in the C:\Program Files (x86)\Rosetta Stone Version 3 folder.)
5. Click OK on the Advanced setup screen.
Set the Rosetta Stone compatibility mode. 1. Right click the Rosetta Stone desktop icon or Start -> All programs -> Rosetta Stone.
2. Select Properties from the list.
3. Select the Compatibility tab.
4. Check the Run this program in compatibility mode box.
5. In the list below the check box, select the OS (in my case, Windows 7).
6. Click OK.

Sep 23, 2011 | Rosetta Stone Spanish (Latin American) -...

1 Answer

Getting message: Minor error 1007 when running Rosetta Stone Version 3 Personal Edition on Vista. The program runs but gets stuck changing pages.

Uninstall, reboot the computer, reinstall. If the problem persists I would contact Rosetta Stone's technical support hotline, they're very helpful!

Nov 13, 2010 | Rosetta Stone Spanish (Latin American) -...

3 Answers

Rosetta stone problem installing language discs

I just had the same problem. Rosetta Stone TOTALe French Level 1. I just ran it in Windows XP Service Pack 2 and it installed right away.

Apr 07, 2010 | Rosetta Stone Spanish (Latin American) -...

2 Answers

There is an error with this application

I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.

Nov 23, 2009 | Rosetta Stone V3 Spanish (Latin America)...

Not finding what you are looking for?
Rosetta Stone Spanish (Latin American) - Level I: Personal Edition Full Version for PC, Mac Logo

Related Topics:

1,754 people viewed this question

Ask a Question

Usually answered in minutes!

Top Rosetta Stone Computers & Internet Experts


Level 3 Expert

1234 Answers


Level 3 Expert

8081 Answers

Vladimir Frolov

Level 3 Expert

2075 Answers

Are you a Rosetta Stone Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides