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I cannot open the ac adaptor ''door''

I just bought a samsung wb500 digital camera. I have to charge the battery before I use it, but cannot open the ''door'' to the ac adaptor slot .... so I cannot charge the battery

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  • birchley Jul 11, 2009

    Thanks, it worked. Problem was ... no manual with the bought product, but I found a site and downloaded it. Once I knew for sure I used my army knife to prise it open because it was pressed in so tight. And I agree about the manual, it uncovers a wealth of capability Id never have realised.

    In case anyone else needs the link, go from here



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See the user manual that comes along with the camera.. reading the manual may take some time but it is very useful and handy in such cases. You will come to know about many beautiful features of your camera and would be able to do a lot of experiments.

Posted on Jul 11, 2009


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Download driver for samsung wb500 to windows 8.1

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HEY ! my Samsung WB500 won't turn on...I've just bought it, well it was a present but its brand new AND i've charged it and everything, but it won't turn. need help ASAP.

I just had the same problem. All I did to solve it was take the battery out, scratch the contact on the battery (CAREFULLY) and put the battery back in and now it works. The contacts must have oxadised a little. This is not good as far as quality is concerned but it was an easy fix.
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Nov 27, 2010 | Samsung HZ10W / WB500 Digital Camera

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My camera light comes on when i press the on/off button and the lense comes out all the way but then goes in abit, and beeps twice, i then click the power button again and the lense goes in, beeps again...

The problem you describe is power related, and is usually caused by one or both of the following:

1. Your batteries may need to be replaced. Batteries get old and lose their ability to accept and hold a charge, so they may be very low even with an overnight charge. Check the battery power with a voltmeter if possible, but batteries often need replacing if they are a year or more old.

2. Corrosion buildup on battery and camera contacts is a common problem, especially if a camera is idle for long periods. Remove the batteries and check all contacts for a white, green or blue buildup. Even if you don't see anything, wipe the battery contacts and the camera contacts firmly with a clean dry cloth. Heavy buildups, if present, may require cleaning with a fine wire brush, steel wool, or sandpaper. After cleaning make sure that there is no buildup residue in the camera's battery compartment. Then install and charge the batteries.

Other possibilities, although rare, are problems with the charger or the camera's power circuitry. You can check the charger output with a voltmeter, but troubleshooting the camera's circuitry requires a professional camera shop.

Bill B.

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I have the same problem with my WB500. From the start I haven't been able to charge it via the computer or down load photos. I solved the problem by buying a card reader and a separate battery charger. I tried to get the problem resolved by Samsung, but with no luck, so solved it my way instead

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Having gone over a month without a response, I assume my suggestion solved the problem.

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