Question about Washing Machines
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.
Now...a washer that fills and doesn't do anything, or stops right after the wash cycle and then does not advance to the rinse cycle and drain is commonly caused by a lid switch malfunction. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:
If the switch requires replacement, a new one can be purchased on line at searspartsdirect.com, pcappliancerepair.com, repairclinic.com, appliancepartspros.com. Just use your model number as your search criteria. All these sites offer competitive pricing, so shop all them for the best price.
NOTE: Based on the serial number you provided, your washer was manufactured late 2004, which makes it fairly new (only about 5 years old). The cost of BOTH these parts combined (if you needed both of them) should be less than $50. Worst case scenario would be a defective drive motor or bad timer (not common). The washer would still fill normally,but would just sit and "hum" once it started to wash if the drive motor were bad. If the timer were bad it may not do anything at all depending on HOW the timer was defective. The motor is about $127 and the timer is only $60 at appliancepartspros.com. Just trying to give you some figures to work with here. So...you're looking at maybe $230 in total for ALL the possible bad parts (no labor charges) as opposed to replacing an entire washer. I can also give you all the steps necessary to perform these repair yourself (if needed). None of these repairs are difficult.
Take note of your symptoms:
1. Washer fills, may or may not agitate, will not advance to the rinse cycle, and will NOT drain - lid switch.
2. Washer fills, does NOT agitate or spin, but WILL drain - motor coupling.
(My hunch is one these two parts as they are more common to fail.)
If you still have questions, please let me know. I hope this helps you.
Posted on Jul 11, 2009
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Posted on Jan 02, 2017
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