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Wireless Router Setup

I just moved and went from cable modem to DSL modem. Tried to reconnect my router via ethernet to the DSL modem and then cannot get internet access on desktop. Am I missing something in the setup?

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There are a few things that might be wrong here. So let's go over the basics.

First off, make sure that everything is connected in the same way that it was previously. You have probably done this, but double check.

Second, try connecting your computer directly to the DSL modem through the ethernet cable. This will confirm where the problem has arisen. If you can get internet this way, but not after going through the router, than move onto the next step, otherwise, something has gone wrong in the DSL modem, or somewhere else, and it does not concern the router.

Lastly, your cable modem may have been only a modem, which means that it did nothing other than give you internet access. However, with many DSL providers, the "modems" they supply you with are more of a 1-port router than a modem. What I mean by this is that there is a good possibility your new modem blocks it's connection on certain ports.

Many DSL modems have a function to make them act as only a modem, and let a router do its job separately, but this will be specific to your modem. You may want to contact your ISP about this further.

Anyway, I hope this helps, and I wasn't too confusing. Good Luck!

Posted on Nov 15, 2007


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