The brush indicator light turns green, brush spins once, and light turns red. I've already checked for blockages and cleaned the brush. The brush still won't work. What now?
Hello, this is Ava with Think Crucial.
If your the brushroll is not moving there could be several problems
Firstly, the motor may be the problem. If you hear any noises while the machine is running, you should contact the original manufacturer for troubleshooting solutions.
Secondly, your vacuum may be in need of new parts. By changing either the brushroll or belts, you should be able to increase the quality of the suction.
You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.thinkcrucial.com/search?type=product&q=shark
I hope this was helpful.
Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
I don't know this machine but I'd check the bearings on the ends of the brush to see if they are spinning freely. If it has a drive belt try changing it, if it is an impeller drive check the vanes for damage.
By the way this machine I believe has a 5 year warrenty,
SOURCE: How do I remove roller brush from Shark cordless handheld vacuum?
You have to remove All the screws, and you are correct they are almost impossible, after that most of the part's also snap together, so you almost have to break it to take apart, a vacuum repair shop knows all the tricks to opening these up....
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