Question about SanDisk Sansa e250 MP3 Player

1 Answer

Windows Media doesn't recognize song files on player

I plug my 250e Sansa player in and Windows media detects it, however when I go to the menu to access songs on the player it says there are no files (songs) on the player even though it is almost full. It will let me sync songs onto the player and it still will not recognize that there are any songs on the player.
HELP!!!!

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Make sure the files are compatible with windows. If not, convert it to a format readable on windows.

Posted on Jul 11, 2009

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1 Answer

Sync songs don't show on my player


It says in the user manual for C-100 sansa player that "various software packages are available to syncrhonize your songs on your device. Please refer to the specific software package instructions. "

I used Windows Media Player 9 and when you use these older Media Players you must remember to change your USB setting on your Sansa player to MSC. Turn on your Sansa Player, Choose the Main Menu and select settings. Don't choose auto-detect, but select MSC. If you choose auto-detect it will default to a setting called "MTP", and MTP wants Windows Media Player 10 to download your stuff.

I'm not familiar with how ITunes works, but perhaps AUTODETECT will work to synchronize your files.

Good luck.

Jun 22, 2009 | SanDisk Sansa m200 SDMX3-512 MP3 Player

1 Answer

Problem recognizing songs in sansa e260 mp3 player.


From what I'm hearing you don't have a good driver. If you still have the disk use that. If not google it or something. I have a Sansa e260 as well so I would suggest loading the songs on in windows media player rather that windows explorer. If you open Media Player and then go to sync and it does not recognize your device, then you have a bad driver. If not, then start syncing your songs that way.

Hope everything works,

Fixer Guy

Feb 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Whas the best way to delete songs off the Sansa 250e? ie. "bad tracks"


The songs are in the wrong format or have expired licenses

There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files

Jun 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Audio ebook problems synconizing


1) see if driect download through Audible is possible
2) may need to find an extra codec to get Windows Media Player to recognize that file type
3) renew your Audible subscription

Apr 02, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa M230 not seen in Explorer or Windows Media Player


We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.

Mar 23, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Somehow i deleted everything!


There are a few different ways to delete songs off your player - see especially the method involving the firmware update.
Preventive Medicine: To prevent Windows Media Player from adding all of your My Documents files to the Sansa player every time you connect the Sansa to the computer - Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Set up Sync". When a window pops up, uncheck the box that says "Sync device automatically".
Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
Slow Method, allows more control over what gets deleted: In Windows Media Player 11, the files are organized by Music, Pictures, Videos, Etc. First, you will want to plug the Sansa player into the computer. Then click the Library tab in Windows Media Player. You will most likely be in Music view. You will see two sets of folders in the left-hand side of Windows Media Player. The first set are all the files stored in your computer. The second set of folders underneath the line that says Sansa 1GB Mp3 player (I forget the exact wording) has all the files that are stored in your Sansa player. Click on the "All Songs" folder. You can individually delete all the songs that you want by left-clicking once on the song name in the middle of the Windows Media Player window, and then pressing "Delete" on your computer's keyboard. You will have to repeat this process again for images, videos, etc by clicking the little arrow next to the picture of the musical note on the upper left hand corner of Windows Media Player, and expanding the dropdown menu, and selecting "images"...then "Videos" etc.
NOTE: After plugging in your Sansa player, if you see a message that says "Connect a Device" in the Sync tab on Windows Media Player, then the cmputer is not properly recognizing your Sansa player, and you may need additional instructions from me.
-Tha Mp3 Doctor

Mar 15, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Deleting from mp3


There are a few different ways to delete songs off your player.

Preventive Medicine: To prevent Windows Media Player from adding all of your My Documents files to the Sansa player every time you connect the Sansa to the computer - Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Set up Sync". When a window pops up, uncheck the box that says "Sync device automatically".

Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.

Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Slow Method, allows more control over what gets deleted: In Windows Media Player 11, the files are organized by Music, Pictures, Videos, Etc. First, you will want to plug the Sansa player into the computer. Then click the Library tab in Windows Media Player. You will most likely be in Music view. You will see two sets of folders in the left-hand side of Windows Media Player. The first set are all the files stored in your computer. The second set of folders underneath the line that says Sansa 1GB Mp3 player (I forget the exact wording) has all the files that are stored in your Sansa player. Click on the "All Songs" folder. You can individually delete all the songs that you want by left-clicking once on the song name in the middle of the Windows Media Player window, and then pressing "Delete" on your computer's keyboard. You will have to repeat this process again for images, videos, etc by clicking the little arrow next to the picture of the musical note on the upper left hand corner of Windows Media Player, and expanding the dropdown menu, and selecting "images"...then "Videos" etc.
NOTE: After plugging in your Sansa player, if you see a message that says "Connect a Device" in the Sync tab on Windows Media Player, then the cmputer is not properly recognizing your Sansa player, and you may need additional instructions from me.

-Tha Mp3 Doctor

Mar 12, 2008 | SanDisk Sansa c200 MP3 Player

2 Answers

Deleted Songs still appear on display


how to delete the songs from the factory that came with my sansa 250e

Feb 19, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Can't load songs


ive had this same problemo. you cant use the media converter to drag and drop songs. you have to download your songs or rip them onto windows media player. you plug in the sansa and then when its recognized there will be an area on the right hand side where you drag the songs and they appear on sansa.

Jan 27, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Help


Hi tater. Hmmm. The product category you selected is for a Standard E260. But if your player is an E250R (Rhapsody player), here's a set of procedures that might help you. Deleting songs from your E250R can be done in 2 ways: By using Windows Media Player 10 or 11, or by browsing the player through Windows Explorer. Before you delete files, though, it's important to know that your player comes in 2 modes: "Rhapsody" and "PlaysForSure". The reason why is that music files saved in one mode would not be seen in the other mode, and vice versa. Therefore, if you can't find the music files in your player, switch to the other mode. Here's how to do it: Use the "Menu" button to navigate the player as follows: Menu > Settings > Mode > This will give you the option of: "Rhapsody" and "PlaysForSure". Here's how to delete your songs: (1) By Using WIndows Media Player: > Plug your Sansa to your computer and open your Windows Media Player. > If your Windows Media Player is version 10, then click on the "Sync" tab and you should see your player ("E250R") on the right pane along with its folders, named "Data" and "Media" or "Music". Expand the "Media" folder and you'll see the "Music" folder containing your songs. Right-click on a song and select "Remove" to delete them. > If your Windows Media Player is version 11, then either click on the "Sync" or "Library" tab and you'll see your player listed on the left pane. The music files will be displayed on the center window. Right-click on a song and select "Delete" to delete the songs. (2) By browsing the player in Windows Explorer Note: the folders containing the music files on your player are "Hidden" and you would need to set your Windows Explorer to show "Hidden Files and Folders". Open your Explorer, select "Tools" on the top menu, select "Folder Options", select the "View" tab and enable the "Show Hidden Files and Folders" radio button. > Plug your Sansa to your computer and open your Windows Explorer > If your player is in "PlaysForSure" mode, then your player will be recognized as a "Portable Media Device". Double left-click on your Sansa E250R and you'll see 2 sub-folders named "Data" and "Media". Open the "Media" folder and you'll find sub-folders normally named after the Artist. Your songs are located on those Artist folders. Delete them by using the keyboard "Delete" key or right-click the file and select "Delete" > If your player is in "Rhapsody" mode, then your player will be recognized as a "Removable Drive" with a drive letter. Double left-click on your Sansa E250R and you'll see the following sub-folders: "Albums", "Music", "Photo", "Pictures", "Playlist", etc. Your songs can be found in the "Music" sub-folder. Delete them by using the keyboard "Delete" key or right-click the file and select "Delete" I hope this procedure helps. A bit lengthy but, hey, it worked for me (lol).

Apr 27, 2007 | SanDisk Sansa e260 MP3 Player

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